Hello,
I wanted to share my recent experience and difficulties in getting my new 10W laser module working on my A350T. There were a couple issues with the new module…out of the box, the laser module’s firmware wasn’t at the latest revision, which isn’t surprising, but what was surprising is that I was unable to get to the settings by swiping left until the laser module completes it’s initial setup. Normally this is not a problem, except that when it got to the materials thickness calibration, it would fail and only give me the option to retry…endless loop. With the 1600mW laser module, if cal fails, you can tap fail and it will let you continue, allowing for firmware update, manual cal, or whatever. The only way I was able to get the 10W laser module firmware to update was to put my 1600mW laser on the toolhead port, and put the 10W laser on the Add-On 2 port. The 1600mW laser was already set up, so it let me swipe left and initiate firmware update from USB.
Once firmware was up to date, I still couldn’t get the initial setup to work. When I connected to the A350T via Luban over WiFi, I could see on my touchscreen that the camera had a yellow indicator next to it. Ok so my camera was not working correctly, which is why the materials thickness cal failed.
I spent a couple days searching on the forums and contacting Snapmaker support, I tried resetting the touchpad, factory reset, reloading firmware, swapping cables around, checking logs, all the usual stuff. While swapping cables around, I noticed that once in a while the camera would go green. I would get excited and try to do a cal, but it would either hang up or fail, and when I connected via Luban again, I would then see that the camera was once again showing yellow.
I started to think that it had to be something mechanical…a connection or something…because it seemed like connecting/disconnecting, and movement from homing or setting up for cal was having an effect.
So I broke down and opened removed the top cover from the laser module to inspect, and found that the SMP cable that connects to the wireless module (I presume this is for the antenna) was completely disconnected and just hanging loose. This is why it went green sporadically with movement! If the cable connector got close enough to where it was supposed to be connected, there was just enough RF signal for the camera to talk to the controller. Once I reconnected that cable, everything worked correctly…calibration passed straight away, and I haven’t had a problem since.
Hopefully, this helps someone else!
