I’ll let the video speak for itself. 2 weeks of this. I’ve tried everything i’ve found on the forum, i’ve tried what Snapmaker told me to do. (Factory reset, upload high speed firmware via usb) i have 2 2.0s that were perfect right out of the box. At this point i just want yall to take this expensive paper weight back.

I understand from your pov just seeing this likely means nothing. But this is my 2nd post at this point, I’ve gone through all Snapmakers suggestions they’ve given me directly, I’ve scoured this forum and checked and tried everything on this subject. This is also my 3rd Snapmaker so I’m familiar with the 2.0s and Luban so thats where I’m at currently. Frustrating experience to say the least. Im also an Affiliate to I’ve got alot of respect and appreciation for the company directly. But i have asked on 3 seperate occasions now about returning the product or even swapping hot ends and 2 weeks into trouble shooting and I’m not much further than i was. The clicking is followed by under extrusion which is followed by filament load error. I appreciate you chiming in though :+1::+1:

Have you checked the feeder wheel in the extruder? Mine was not tight on my left extruder and the wheel could move freely on the axis. This led to clicking. I simply secured it using one of the small Allen key provided.

Yes that was the first thing i checked and both were snug. I spent some time on tik tok live last night with about 300 viewers chiming in and i think I’ve narrowed it down to somwhere in the hotend its cooling too much. If i run fans off i can make it through a benchy, a bad one but it’ll complete it. I’ve measured the distance between the block and hest break and that seems fine as well. Thank you for your input though, the forum has been the most helpful thing so far

To chime in here - I have the exact same problems listed above. There is no resolution for me either. And trust me yes I have tried EVERYTHING suggested. It has faulty hardware and it’s designed like this, no firmware is going to fix it. That clicking sound from the video is extruder skipping, it is exactly the same problem I been fighting with for weeks. I’d also like a refund, but they got my money and all I can do is rattle here too. The silence from Support is deafening.

Yes the extruder is skipping. From what I’ve found there’s a handful of us with the same issue, whatever that may be. Sounds like we’re in the same boat. I have had contact with support and have done what they’ve suggested to no avail. Snapmaker has never done me dirty so I’m still trying to give them the benefit of the doubt here but someone is dropping the ball here. We all paid good money for these machines…good customer service goes a long way. If i do end up with a refund I’ll be purchasing a Bambu and just sticking with my tried and true Snapmaker 2.0s :upside_down_face:

I have a Bambu and these printers are like night and day right now, especially with responsiveness from support.

I have had to learn from my machine 2.0 350. Many tests. Same issues for a Taz Pro. I generally set at least the first layer 5-10 deg higher than highest recommended temp. I set the bed temp higher 10 degrees for first layer. It’s very important to set the nozzle dist from the bed just right. For me it is closer than I thought was necessary. For the Taz, same issue for nozzle distance. Also, I had to learn to go into the gcode and check all the temps. Cura for some reason was overriding some Taz settings on temp for harder materials. Gcode is not hard just long. Good luck and persist. A good feeling comes with success.

Mine clicked like that allot, now it’s just sometimes. I found that if I lower the feed speed down to about 80% there is way less clicking. Yes it still does sometimes, I stop it, open the feed gear cover, pull it up, push it back in and resume print. It’s never really been a feed issue it just thinks it is.

When I use PETG filament, J1 always gets stuck. What filament are you use in the video?

Sounds like it is an calibration problem of the exstruder OR heting Is the tempratur reding rigth… I find that if i messurethe nozel temp it is not same as set temp in luban or cura So i have to overshot 10 degreds and if i have Big nozzel in like 0,8mm i have to go up 20 degreds atleast. I did have problem whit y-taravel from the begining it hit the vall and sounded horibal evry time i Home the machine but after some tinkering in Merlin i did get it to stop in time :wink: somthing wrong from faktory whit the homing switch i think And ofcurse more calibration of the machine not only exstruder but all linjar motors also need calibration. First thing i did was mesur how far evry Linjar motion did go whit 100mm movment and matched the nerest 2 pair, bay the way are you sure it is the exstrudr that skips and not linjer becuse it sounds very simular… but dos it come back to same spot it is probebly the exstruder.

Never been more disappointed

J1/J1s IDEX

BP1 February 7, 2023, 8:32pm 21

the noise is skipping filament in the extruder. The spring in the extruder is not strong enough maybe due to design or poor quality. There is temporary solution in the forum - Constant extruder skips/clog warnings ; using a couple washers might get you going again but the real solution is for Snapmaker supply everyone with new spring!

Topic		Replies	Views
J1 non stop clicking, under extrusion and filament load fail J1/J1s IDEX	46	2615	August 2, 2023
Constant extruder skips/clog warnings J1/J1s IDEX	144	9420	January 19, 2025
New filament wont load and creates clicking noise Original (3-in-1)	24	8047	May 19, 2019
New and HIGHLY UNHAPPY user of a J1 J1/J1s IDEX	19	621	November 26, 2024
This device is really beta… J1/J1s IDEX	33	3304	May 4, 2023

Never been more disappointed

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