Luban workspace goes blank white screen

Snapmaker Luban
1

I followed the direction in another post and I still have the same issue - the 3D print workspace just goes blank screen.

So if I am in the 3d module, I generate a g-code, then I hit “export to workspace”, it looks like it will work, shows the connection screen, then just blank screen. Does the same in the ‘show in browser’ version.
I just downloaded Version 4.3.0.
HELP PLEASE!

2

Hello, I have the same Problem with Windows 11 and MAC.
I have install on 2 PC’s and one Mac. All have the same Problem.

3

Having the same issue with 4.3.0

4

Having the same isse with 4.3.0
But it only happens when the printer is connected (by wifi)

UPDATE:
an upgrade to the latest firmware solved the problem

5

Thank you so much for your update - I am going to try and update the firmware now, but it told ne “failed” yesterday…

6

Thank you! This solved my mysterious “white screen” problem.

7

Updating the firmware worked on my new A350.