Greetings! I’ve had my Snapmaker 2.0 A350 for about 45 days, and have 3D printed a TON of things! I feel that I’ve gotten the “knack” for the print, and love the design of the snapmaker extruder compared to some others I’ve used/seen. Finally being comfortable, I decided to switch to the laser mo…

You need to contact Support for your issue. This is just the community forums.

I guess your laser head did not update well, have a look at this: [image] Upgrade the Toolheads Separately with Snapmaker Firmware V1.12.0 Official Articles To use the Emergency Stop Button and the Rotary Module, you need to upgrade all modules to Snapmaker Firmware V1.12.…

Thanks @xchrisd - I’ll give that a go again. I stepped from 13 down to 11, then up to 12, and then back down to 9 (relative firmware versions). Only the 9 recognized the Laser. When I went from 9 - 12, I followed those instructions and swapped out tool heads. I got the notice of the outdated fir…

If it still doesn’t work I would suggest contacting support. refer to this thread and detail the steps you’ve already undertaken so they have as much information as possible to speed up the process.

Looks like we’re on to support. I tried going from 9.0 to 12.0. I got the firmware out of date message, updated from USB, and the laser disappeared. I updated the other 2 toolheads, no problem. Went to 13.1, and the laser was still out of date, but wouldn’t update. Back to 9.0, and it’s working…

Laser Module - Not Detected past firmware 9.0

Snapmaker 2.0 (3-in-1)

xchrisd August 23, 2021, 1:18pm 3

I guess your laser head did not update well, have a look at this:

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Laser Module Firmware Update Snapmaker 2.0 (3-in-1)	5	2105	December 20, 2021
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Laser toolhead went BANG! Snapmaker 2.0 (3-in-1)	31	2707	February 9, 2021
Ma Snapmaker 2.0 ne reconnaît pas mon laser module 2W 1064nm Snapmaker 2.0 (3-in-1) Laser	1	64	July 31, 2024
Upgrade the Toolheads Separately with Snapmaker Firmware V1.12.0 Official Articles	84	24480	April 26, 2023

Laser Module - Not Detected past firmware 9.0

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