We want to express our gratitude to all 30 users who enthusiastically signed up for our user testing program (incl. from both Facebook owners group and forum). Based on the planned five sets of test samples and the objectives of this user testing, we have carefully selected five users to participate in this program. Additionally, we have a few highly active community members who expressed interest in the testing project but were not selected/not able to join us. I will reach out to them (such as @SnapSnap @Mechanikus @macdylan ) individually to invite their valuable input and insights for this user testing and online discussions soon.
Here are the five users selected for the testing program: @3DPrintMunich @i3sven Rob Marshall Jeffrey Edgett Masta Bean. We have sent private messages to each of you. Please confirm your shipping address and contact information for the parts that we will be sending for user testing.
The selection of these users was based on the following principles:
- User Group Diversity: The selected user group includes both professional users (who have contributed significantly to the “hot end findings and solutions” topic on the forum) and users who have provided feedback on nozzle clogging issues in the community.
- Material Variety: The selected users cover a range of commonly used printing materials, including regular PLA, silk PLA, high-temperature materials, and PVA.
- Slicer Software Variation: We have included users who prefer different slicer software such as Luban, Cura, PrusaSlicer, and OrcaSlicer.
- Frequency of Machine Usage: The selected users are those who use their Snapmaker J1 almost every day.
- Testing and Feedback Period: We will be actively seeking feedback from the selected users during the first half of November.
Note: We apologize for the premature recruitment earlier and a delay in the sample preparation. As a result, the originally planned October testing will now be shifted to shipping in October, with the main testing period taking place in the first half of November. We understand that this change might affect the availability of some selected users. Therefore, if we find that any of the selected users are unable to support the revised testing period, we will promptly select additional users from the existing pool of applicants.
We look forward to receiving valuable insights and feedback from our selected users. Thank you for your participation and support in making the Snapmaker J1/J1s even better!
Hello J1/J1s owners!
Today, we have an exciting update to share with you regarding the new hot ends for your Snapmaker J1/J1s IDEX 3D Printer. We are pleased to announce our User Testing Program for the new hot ends. We are looking for J1/J1s owners who are willing to dedicate their time and expertise to thoroughly test the new hot ends and provide us with valuable feedback. By participating in this program, you will play a crucial role in ensuring that it meets the needs and expectations of the community.
Here are the details of the program:
Requirements: You must be a J1/J1s owner and be available to fully dedicate yourself to the testing process in October.
We are looking for five users who can perform extensive testing with various types of filaments, including those that are prone to clogging, such as silk PLA, and high-temperature materials like PA-CF. Your experience with different materials will help us identify any potential issues and optimize the hot end’s performance.
Communication and Feedback: We will create an instant chat group specifically for this user testing program, allowing you to communicate directly with our team.
Open to J1/J1s owners active in either Facebook group or Snapmaker Forum.
To apply for the User Testing Program, please leave a comment below expressing your interest or recommending another J1/J1s user for this program. For example, I’m thinking of recommending Mechanikus, Masta Bean, or i3sven, who have extensive experience in this type of testing. Alternatively, we could gather users from different backgrounds.
In your application, kindly provide the following information to help us better understand your background and select suitable participants:
Your country and city of residence.
Your level of 3D printing skills and experience, including the number and brand of 3D printers you currently own.
Your current experience with using the J1/J1s and your frequency of use.
Your experience with using Luban, Cura, PrusaSlicer, OrcaSlicer, or any other slicing software.
Your availability to fully dedicate yourself to the testing process in October.
Your professional background and skill set.
Any other information you would like to share with us.
You will keep the hot ends after the testing.
You will not be responsible for any shipping fees or taxes. However, you will be responsible for the material costs, depending on how you test out the hot ends.
The application submission deadline for this User Test program is September 24, 2023 at 9PM, EST.
We appreciate your enthusiasm and willingness to be part of this program. Thank you!
Jade and Snapmaker Team