Hi team, need your support. Brand new ray, assembled as needed and can’t start it. After powered on it is changing colors of start button to white, green, red, blues, two times beep, and restarting. Very frustrating. I’m beginning to hate snapmaker products. :(((
Laser 20W, air pump
Any suggestions what is going on?
Thanks
Mirekm
Here is the wiki about the indicator led:
https://wiki.snapmaker.com/en/snapmaker_ray/manual/indicator_light_meanings
Here you can find the Quick start guide, unfortunately I have no ray, maybe a other user jumps in…
https://wiki.snapmaker.com/en/snapmaker_ray/manual/quick_start_guide
You could also shoot a support ticket:
https://snapmaker.formcrafts.com/support-ticket
Or email to support@snapmaker.com
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Problem solved. Help from Snapmaker support. There was a little trick. I had to rename Firmware file to update.bin and copied to SD card. Uff…
Thanks xchrisd for your support.
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