Dual extruder slamming into the bed

[Mads0100]

There was a guy on facebook who did a reset of the machine via the EPROM… it’s basically a fancy factory reset. He then proceeded to downgrade to 1.14.3 and back up to 1.15.21… that fixed his issue.

How to factory reset my device?

You need to first enters in development mode from the touchscreen. To do this, goes to setting -> about machine, then just press on the screen about 5 times consecutively (just as how to get development mode in standard android). Then there will be two more icons on the main screen. Go to Experiment -> Preference -> Reset all. This option will clear out the on screen settings including calibration values (also the wifi thingy). But not the EEPROM from the controller (so all the G and M gcode se…

Link to the instructions here. Export logs is in the settings if I remember correctly once you can gain access to the screens.