Dear Snapmaker... A humble request

I appreciate the effort in redesigning the print head… but when you decide to remove wrench flats from the heatbreak, make sure the damn thing is tightened up properly from the factory.

Two in a row leaking on me right off the bat… It sucks having to recalibrate all the time when you have a glass bed.

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I thought it was just me who had a leaking new hotend.

Hi @MooseJuice @Anchoright , I am sorry that you encountered issues with the new hot end kit. Would you please share with me some photos of the issue? I’ll forward them to my team for a further check. Thanks.

I didn’t take a photo - it wasn’t that big of a deal. I just had a massive PLA leak and a ruined print, but then I took the hot end out and tightened it when it was hot, (I could feel it was actually loose) but then after that it’s been fine.