Hey all, I am using a 64 bit window 8 laptop with 4GB RAM and Intel HD 4000 graphics chip/card. My issue is that when i download the Luban software and try to run it I get a screen that is white with a light brown boarder around it, but nothing ever happens after that. I went into my task manager and there is no CPU activity coming from the sofware. Basically I can’t get it to run. Any suggestions? My A350 is supposed to arrive Monday and I’d sure like to be able to play with my new $1800 toy when it gets here! Thank you in advance for your help.
Sorry for the problem you ran into.
- Which version of Snapmaker Luban you downloaded?
- Could you share some screenshots of the software when you get the white screen?
- If you can use Git Bash,you can use Git Bash to monitor the software and report the bug.
Here is an image for your reference:
Looking forward to your reply.
Cheers
Edwin
Thank you Edwin for the prompt reply. I have downloaded and tried to run the newest version fo Luban and the last version. Neither works on my PC. For what it’s worth they also won’t close when i try to close them. I have to go into task manager to stop Luban sitting idle on my screen. I’ve included a screen shot of what the software does when I try to run it, per your request.
Disregard this message. I upgraded my laptop to windows 10 and now have the software running just fine. Thank you for your help.
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Luban - System Requirements
Minimum System Requirements
- 4GB RAM memory, 400 MB available hard disk space
- Display Resolution 1024 x 768
- OpenGL ES 2.0 compatible graphics card
Recommended System Requirements
- 8GB RAM memory, 800 MB available hard disk space
- Display Resolution 1920 x 1080
- OpenGL ES 2.0 compatible graphics card