I just received my Snap Maker Artisan today. I have not yet attempted assembly as it looks like there is an issue with machined surfaces and tapped holes. Each of the tapped holes into the linear rails appears to have been incorrectly positioned and as a result each hole has blown out of the internal side of the extrusion while being manufactured. Additionally the surface finish of the mating surfaces are not flat, and have poorly machined surfaces with burs that you can catch a fingernail on. Has anyone else experienced this?
Don’t have a Artisan.
Anyway, you have to reach out to support and at least give them a product feedback.
Support@snapmaker.com or
Support Ticket Form