About the Troubleshooting guides

  • Find solutions to your issues or share suggestions for improvement here! If your problem has been resolved, please add the appropriate tags and move your post to this section.

  • Contact official support to log your issue. Support will reply to the email within two working days, and the user will receive the response**U1 Troubleshooting Request**

  • You can also try looking up solutions on your own in the WIKI or ask other forum users for help.