Hello all; I have tried many settings on all three modules of Snapmaker original. While I have had to think a bit and discover new and interesting ways to forget important aspects of getting the machine to work correctly, I am making some progress. The progress I am making cannot really be measured because every other user writing on this forum is using different computers and attempting to do many different things with very different levels of understanding. The instructional videos are helpful to a point but they too are being presented with certain assumptions about the user’s knowledge being made. As a complete novice, I am finding it a frustrating experience to discover everything by myself and having the latest software (Luban) seem to be temperamental and unhelpful (notwithstanding the tooltips that display when hovering over an option) in guiding the new user, I want to make a suggestion.
Would the Snapmaker team please consider producing a PDF format technical guide to getting a known result from a supplied and known test file for each of the modules for Snapmaker original. That way, the new user has a recipe to follow (good practice for instruction) and can learn the correct way to obtain a good result. The user will know if the resulting work is good because it will either match the test file or it will not.
I find myself looking for suitable and known reference material but it does not appear to be available. Even the forum has not yielded the results I am looking for under various headings such as laser, MacOs, file handling in Luban or JS. I am not looking for a cookie cutter experience but I would like confirmation that my work methods are correct for the task in hand. The Luban software is unusable for me right now because I cannot make it work. The .svg file import appears to be subject to issues that prevent laser engraving in JS. Watching a video presentation does not answer any of the questions I have as a new user.
The best example I can provide is the Snapmaker experience of assembling the new machine. Everything was clearly labelled and described and the assembly was no trouble for the new user. I had bought a machine previously (3018 Pro) that was a nightmare to assemble and then when it was completely assembled (about 14 hours to do that) it did not work as it was supposed to work. I am suggesting that a software guide would be a very helpful thing for a brand new user who is both new to 3D printing and new to Snapmaker machines.