When willmy order ship?

When will my order ship ???
I was told it would arrive in September and Nothing yet.
Not a single email other than wanting to sale me other products.
I am getting about ready to cancel my order. For 1400 bucks I expect more for my investment.
FYI I am sick of using the Virus as an excuse.
I have been at work everyday building our products. If we can do it so can others.