Support Pattern Option Not Work

Snapmaker Luban
1

Luban 3.4.2 choose Zig Zap support pattern, it still produce grid like structure.

2

Could you post your file here on the forum?

3

I use https://www.thingiverse.com/thing:3980162/files.
Totoro_Family_MediumTotoro.stl

Let me know if I still need to send you file.