Snapmaker Orca 2.3.3 Bug with painting colors

Software Snapmaker Orca
1

I encountered some strange error patterns in an object.
The setting was “Multimaterial > Maximum width of a segmented area” = 2mm.
Strange internal structures were generated:

Error1
Error11722×753 378 KB

Initial setup for reproduction:

  • Set base profiles to U1, print profiles to e.g. 0.2mm, and use 2 different generic color profiles.
  • Add any cylinder, e.g., 50x50.
  • Create 2 color blocks using the color function.
  • Slice.

The malfunction during the generation of internal structures is clearly visible:

Error_InitialSetup
Error_InitialSetup1165×687 140 KB

Error2
Error21820×970 434 KB

Error3
Error31829×1196 373 KB

In my additionally installed original Orca version 2.3.2, this error cannot be reproduced.
Therefore, from my perspective, this is a bug in Snapmaker ORCA 2.3.3.

2

Shouldn’t this be in the Snapmaker Orca forum category rather than the U1 category?

3

Hey, can I also have a picture of the sliced model on the Orca Slicer 2.3.2?

It would be great if you can export the logs from Snapmaker Orca 2.3.3 and submit a support ticket so the engineer could look further:https://snapmaker.formcrafts.com/u1-troubleshooting-request

7f114c73-7504-44f4-96ea-25fc62beca12
7f114c73-7504-44f4-96ea-25fc62beca12616×484 56.1 KB

Best regards.

4

I’ve ran into multi-material support printing issue in SnOrca 2.3.3

5

thanks, I missed that…

6

Here are images from the same project, slicing with ORCA 2.3.2

ORCA.2.3.2.Bild1
ORCA.2.3.2.Bild11592×966 336 KB

ORCA.2.3.2.Bild2
ORCA.2.3.2.Bild21480×789 270 KB

7

Ticket created
Request (633073)

8

Thank you very much. I’ll also leave a message for the senior engineer as an extra notification.

9

Feedback: With the new Snapmaker Orca version 2.3.4, the error is no longer reproducible. Thanks for the quick fix :+1: