Hello people of Snapmaker forum. It’s finally time for me to use this forum, because I am at my wits end with the issues that my A350 is having. I have attempted everything I know how to do in order to fix the issue.
I’ve switched a y axis Linear Module with the X axis LM, as well as replacing the other y axis LM with a brand new one. I’ve attempted manual calibration. A full reset and fresh installation of firmware. Printing vibrational dampeners with TPU. Taking the printer off of the table to see if it was causing minor vibrations. Tightening the X axis carriage and the 3DP module. Nothing has worked so far. Support has given me some of these ideas, so I’ve already dealt with them, with no success.
I’m about to learn how to and go through the process of calibrating my e steps to see if that solves the issue, does this look like something that would be caused by uncalibrated e steps? Am I correct to assume that I can send codes to the machine when connected to it over wifi? I can’t seem to get the printer connected to my laptop via usb.
Recent work to my printer includes a replacement hotend being installed, and a shuffling of linear modules between the x and y axis. Perhaps it could be the new hotend? Since a shuffling of the LM on my printer doesn’t have any effect on the print quality, I’m assuming the issue has little to do with the linear modules?
There is one small issue I’m getting with the Y axis though. There are times where the bed will move a large distance in one direcrion and I’ll hear a small snap coming from one of the linear modules beneath the bed. Support has told me this is due to mismatching speeds of the Y axes LM. How can you sell a product that has that much of a discrepancy in the speed between two of the same exact things?? Is this grounds for a replacement part?
This is my first post to Snapmaker forums, I greatly appreciate any help you all can provide!! If there is any other information that I can provide, let me know and I’d be happy to.