I just got the time to come back to this topic. Thank you all for your feedback!
I will report this problem and your feedback to our team on the weekly meeting this week and I will let you know the solution as soon as possible.
For those who want to change the fan themselves, here are the specs you may need:
Measurements: 25 x 25 x 10 mm
Voltage: 24 V
Changing the fan in the controller and inside the 3D Printing Module (not the one next to the nozzle) is not recommended since it may damage the controller or 3D Printing Module. Let me know if you really want to change them. I may be able to shoot a video for you.
just bought 5 25mm 24v ball bearing fans off ebay for $17…
if there are special instructions/considerations for changing the fans, please let me know…
good quality fans are too cheap to put up with noise and/or possible failures on a $500+ investment…
i know from a manufacturing standpoint, price-point of components is important, but i do not care, i will bring up any cheap parts up to my level of acceptable quality…
since i will be using my snapmaker inside my house (when i get it), noise is just not to be tolerated…
Hi! I am also having a noise at startup. It wheezes then eventually spins up to speed and the noise goes away. It is definitely the fan on the central module that connects the components together.
We have decided to provide a new fan for all the customers that have the noise problem to replace the fan next to the nozzle. If you notice that there is noise from the fan next to the nozzle, please PM me the following information so that we can send you the fan:
Name
Email address that is associated with your payment account
Backer number if you are a Kickstarter backer
The date you placed the order if you pre-ordered the product directly on our website
Please provide the above information by January 8. If you provide the information later than January 8, we may need to deliver you the new fan at a later date.
Sorry for the inconvenience we bring and thank you for your feedback to make the Snapmaker better. The fan will be upgraded in the next version.
I direct messaged Rainie from here in the forum. This was per her request. She has always replied to me when I have DMed her. If you click on her name in her last post you can then click message. It will open a message with a link to this thread. I named mine Fan Request. This should allow her to keep all the messages she receives straight. No one else will be able to see your message.
I would prefer the specifications for the fan so I can buy one at my local store - without high shipping costs.
Why paying more for shipping than for the product itself?
But if this is the only way to resolve the “problem” I will send my details later.
I have. But I’m interested in technical details/specification not dimensions…
Also the type of connector/min. cable length would be interesting.
Of course I can find out by myself but I want to know what the Snapmaker Team thought of.
I have the same issue with my controller but my noise is constant. I am hoping to get my replaced as it seems to be faulty.
@Rainie - Can you please let me know when I can get my controller replaced as the noise is unbearable. The noise is even worse than the 3d printer fan.