Print head fan griding at start up

Hi all,

I just got the time to come back to this topic. :sweat_smile: Thank you all for your feedback!
I will report this problem and your feedback to our team on the weekly meeting this week and I will let you know the solution as soon as possible.

For those who want to change the fan themselves, here are the specs you may need:

  1. Measurements: 25 x 25 x 10 mm
  2. Voltage: 24 V

Changing the fan in the controller and inside the 3D Printing Module (not the one next to the nozzle) is not recommended since it may damage the controller or 3D Printing Module. Let me know if you really want to change them. I may be able to shoot a video for you.

Thank you!

Best regards,
Rainie

just bought 5 25mm 24v ball bearing fans off ebay for $17…

if there are special instructions/considerations for changing the fans, please let me know…

good quality fans are too cheap to put up with noise and/or possible failures on a $500+ investment…

i know from a manufacturing standpoint, price-point of components is important, but i do not care, i will bring up any cheap parts up to my level of acceptable quality…

since i will be using my snapmaker inside my house (when i get it), noise is just not to be tolerated…

william…

Hi! I am also having a noise at startup. It wheezes then eventually spins up to speed and the noise goes away. It is definitely the fan on the central module that connects the components together.

Will there be a replacement fan?

Rainie,

I definitely want to change my controller module fan.

David

Mine as well the first 20 seconds, and then its normal.

Peter

Hi All,

We have decided to provide a new fan for all the customers that have the noise problem to replace the fan next to the nozzle. If you notice that there is noise from the fan next to the nozzle, please PM me the following information so that we can send you the fan:

  • Name
  • Email address that is associated with your payment account
  • Backer number if you are a Kickstarter backer
  • The date you placed the order if you pre-ordered the product directly on our website

Please provide the above information by January 8. If you provide the information later than January 8, we may need to deliver you the new fan at a later date.

Sorry for the inconvenience we bring and thank you for your feedback to make the Snapmaker better. The fan will be upgraded in the next version.

Keep having fun!

Best regards,
Rainie

1 Like

Hi Rainie, do we email you this information?

I direct messaged Rainie from here in the forum. This was per her request. She has always replied to me when I have DMed her. If you click on her name in her last post you can then click message. It will open a message with a link to this thread. I named mine Fan Request. This should allow her to keep all the messages she receives straight. No one else will be able to see your message.

I would prefer the specifications for the fan so I can buy one at my local store - without high shipping costs.
Why paying more for shipping than for the product itself?
But if this is the only way to resolve the “problem” I will send my details later.

1 Like

I wasn’t sure if you had seen the previous comment on the specs. Were you needing additional information?

I have. But I’m interested in technical details/specification not dimensions…
Also the type of connector/min. cable length would be interesting.
Of course I can find out by myself but I want to know what the Snapmaker Team thought of.

oh yeah, send me a fan, i b sure i hear grinding…

oh wait, that’s my teeth…

i ain’t got my snapmaker yet…

umm, oh yeah, i forgot, i already bought some replacement fans already…

what day is it…?

william…

Mine is not the print head fan, it is the controller fan (confirmed by disconnecting the print head and turning on that way).

Is there a solution path for this, or should I be just planning to monitor it till it fails?

If you direct message @Rainie she will likely set you up with a replacement fan.

@Rainie can you help me with replacement parts please? Both fans are broken, and the acrilyc part between the stepper and the cooling

Regards
Peter

Did a test, I took the fan of the lazer module its the same size. And yes mine next to the nozzle is broke and the one inside.

that acrylic breakage looks perhaps to be shipping damage…?

how was the shipping box condition…?

william…

Box was ok, nothing damaged. I was thinking maybe the clogging caused it.

you’re most likely correct…

would take quiet a shock to damage internals without damage to shipping container…

william…

I have the same issue with my controller but my noise is constant. I am hoping to get my replaced as it seems to be faulty.

@Rainie - Can you please let me know when I can get my controller replaced as the noise is unbearable. The noise is even worse than the 3d printer fan.

Links to video