Help I unboxed and followed the instructions. When I go to run the wizard it moves the axis to the front, makes a horrible sound as it tries to keep going forward and then the screen says moving and hangs there with the spinning disc. Let it go for about 30 minutes no change. Any ideas?

Found this and it fixed the issue: [image] J1s First Use - Calibration Failure, possibly need to factory reset? Snapmaker J1 Hello, I’m scratching my head trying to figure out where to go from here. All help from support or experienced users would be greatly appreciated. …

Dear Corrywl, we are facing exactly the same problem here. Could you kindly describe you solution more detailed? Which Part of the other Thread helped you to complete the instllation wizard? Best Regards, Frank

Hi The left and right extruders were not aligned so when they moved to the front they were not in sync. The previous thread had instructions on loosening the center wheel and pulling them forward. Once they were aligned it was straightforward Corry

J1S Wizard Issues

J1/J1s IDEX

Corrywl April 5, 2024, 7:17pm 2

Found this and it fixed the issue:

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J1S Wizard Issues

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