I received my snap-u1 yesterday and already got 2 error messages.

Hello everyone, can someone please help me? I have two error codes: 0001-0525-0000-0012 and 0003-0523-0000-0001. I would appreciate it if someone could help. Thank you in advance.

Best regards, Udo

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For help directly from Snapmaker you might try https://snapmaker.formcrafts.com/u1-troubleshooting-request

Otherwise you can look through the U1 error codes page. I don’t think this one is documented yet though?

https://wiki.snapmaker.com/en/snapmaker_u1/troubleshooting/u1_error_codes

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You have a problem with no1 feeder and tool head temperature, both probably for the same reason.

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https://snapmaker.formcrafts.com/support-ticket

You can submit a ticket at the same time in case the technical staff or fellow users in the forum don’t respond promptly.

Hello, thank you for the help. It was my mistake; now everything is running great. This is what happens when you want to build something quickly. Sorry.

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Good to hear, and happy printing to you!

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