Hello,
I think I need to share this.
I bought a Snapmaker in the summer of 2022, an F350 model, equipped with both a laser and a print head.
Soon after, I had to replace the bed drivers. I spent hours testing!
See details here: F350 layer shift 3D print - #2 by noviceiii
It was under warranty.
Not long after, I had to replace the top-down moving drivers. That was also under warranty.
But it was a hassle anyways because I had to pay import fees due to incorrect customs declarations each time. They should have declared it as a replacement part, not as new. Even though I mentioned this in the ticket and shipping notes the second occasion.
Stupid me bought a dual extruder. You may now it has its limits with the feeders.
Did I mention the cabling already? It is so dilettante that the cables lock themselves if the printer moves.
In December 2024, suddenly the display went black. I had to replace the controller unit, but it was out of warranty by then, so I had to pay for the new controller. I did get a small discount, however.
Snapmaker shipped it to the wrong country, but I finally received the replacement today.
The display is working again but now shows an error message.
The support people are fantastic but honestly, Iām tired of it and have decided to throw it in the bin. Never again Snapmaker.