A350 Image Size Limited to 150x150?

yes sure. there are more than one errors… one about the size the other about the machine.
yes I’m connected and can send files to the machine and it is “laser painting”. Need to spend probably more time with it
I got a link from Helpdesk and downloaded the software 3.3.3 but it did not run. so I switched back to 3.15.0 and then back to 3.15.1 (printing worked before and I had major issues after I updated automatically).
which machine settings to you mean? the one from the picture? I did that but there is always this error that it does not recognise the device.
I managed to print today after all, but it was very dark. so I have to figure out want went different from last time. thought it would be easier…