Hi everyone, To improve the stability, security, and long-term reliability of our services, we will perform scheduled database maintenance during the following maintenance window.
Maintenance Window
July 13, 2026, 11:30 PM – July 14, 2026, 12:30 AM (UTC)
While the maintenance window is reserved for up to 60 minutes, the main service impact is expected to last around 10–15 minutes. If the upgrade and verification are completed earlier, the maintenance will end ahead of schedule.
What to expect during maintenance
During the maintenance window, some services that rely on our database may be temporarily affected. You may experience:
- Temporary difficulty accessing the Snapmaker website
- Request timeouts or error messages
- Temporary failures when logging in, submitting requests, or viewing information
- Some features or services being temporarily unavailable
These interruptions are expected to be brief and should recover automatically once the upgrade is complete.
To avoid any inconvenience, we recommend avoiding important operations during the maintenance window whenever possible. If you continue to experience any issues after the maintenance has been completed, please contact our Technical Support team: https://snapmaker.formcrafts.com/u1-troubleshooting-request
Thank you for your patience and understanding during this scheduled maintenance.