Be very careful not to connect the cables the wrong way. I purchased my A350 as part of the kick starter on December 31st, 2019. I received it January 20th, 2021. Yes, I waited over a year. I bought the enclosure as well. I put the A350 together and tested the 3D printing before assembling the enc…

I belive the laser is about $169 not sure I have seen a price for the controller. If your handy, and want to pull your laser apart and see/take pictures of anything that is obviously burnt I might have a replacement part.

I am handy. Already pulled the laser apart and reassembled it. The smoke emitted from the laser component which I cannot remove from the metal casing. I expected a burnt capacitor, all solid state components, disposable tech. I don’t have the equipment to diagnose. Not like the old days when you cou…

Currently, support takes about a week to reply at most. This is significantly better than the past. I had 3 weeks before a reply and then 3 weeks before parts. This last time I needed something, the part took about a week and a half to arrive. However, chinese new years is coming… which is going t…

@MooseJuice , Thanks, that’s not the best news. I think all I need now is for some little kid at the grocery store to run up and kick me between the legs.

I totally sympathize with you. Support may be able to get you running with a different module via a different port, I have seen that happen before. Most examples of this on the forum are people plugging their 3DP module in backwards and damaging the controller and extruder, other modules did not fu…

Darn, I was hoping it was the mcu, I have a spare mcu board that I could have sent. But it sounds like you belive it was the laser head itself that fried. To be certain are you referring to this part? [16117083287551110000895936585228]

Right, i am aware they have it, but it isn’t publicly available at this time. That’s okay maybe someone will share theirs.

man SM really chose an odd laser design… who the hell uses a 14mm housing? I can’t find any other 14mm laser housings online. Unless my googlefu is just weak today

@Atom , Yes, that’s what smoked. No other visible damage on any of the circuitry.

Up in smoke after waiting a year

Snapmaker 2.0 (3-in-1)

brent113 January 27, 2021, 12:43am 15

Support already has this firmware - another user mentioned they had them run a diagnostic firmware with the toolhead assigned to the add-on 1 port.

Topic		Replies	Views
Laser toolhead went BANG! Snapmaker 2.0 (3-in-1)	31	2900	February 9, 2021
Support response time? Snapmaker 2.0 (3-in-1)	85	3800	January 27, 2021
Goodbye A350 Printer ! RIP! Snapmaker 2.0 (3-in-1)	23	3082	October 15, 2020
[Magic Smoke] When you accidentally connect the cable the wrong way Snapmaker 2.0 (3-in-1)	26	1959	March 4, 2024
Want your money back? Raise your hand Snapmaker 2.0 (3-in-1)	49	3891	September 26, 2021

Up in smoke after waiting a year

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