Hello If there is already a group for suggestions, I have not found it. One of the most missed features on the Snapmaker 2 and now unfortunately on the Snapmaker Artisan is the missing light button on the home screen. The home screen gives me a good overview of the status of the job. But if I ju…

I add my voice to this useful idea.

Best way is to submit the ticket - Support Ticket Form More tickets - faster implemented.

Actually no. While it seems like this should be the case (and the way a lot of companies function) it seems that the way SM works (at least they have in the past) is that support is good for actual problems and troubleshooting, but not for feature requests. If you want to ask for a feature request (…

[image] Discussion of Snapmaker 2.0 Firmware Updates we recommend submitting a support ticket first if you encounter any problems. If the issue is a common one, this way will likely result in a faster response. That post refers to problems with a firmware update - if your machine ceases to fun…

How do you come up with Luban now? It is neither a problem nor a mistake. It is not a reason to solve a ticket. As an embedded developer, I wouldn’t do something so moronic for a new feature. It’s just a request for an improvement. Nothing more, nothing less.

The post is a direct reply to question from Hauke - does it makes sense to post issues on GitHub? And the answer is - submiting a ticket for any problem is more efficient. Have you seen the number of issues on GitHub that is not touched and how old they are? Besides, you don’t have to register on…

I’m only pointing to a way to be 100% heard by snapmaker. You didn’t find the suggestion group - because many of those drowned not heard. Surely, as an embedded developer, you understand how ticketing system works.

Suggestions for the Artisan Firmware

Artisan (3-in-1)

nweolu July 19, 2023, 9:23am 5

@sdj544 check this out - Discussion of Snapmaker 2.0 Firmware Updates - #690 by Riskey

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Suggestions for the Artisan Firmware

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