in the mean time, I wanted to print something with a bit more resolutions. I had the 0.8mm nozzle on the right, 0.6 on the left and I swapped them.
My first two prints, single filament, right only have been some of my best prints ever! so problem fixed?!!
I go to do a dual print with supports, but BAM, error code 13-18…but this is now showing on the RIGHT extruder. I was puzzled and took the unit home to adjust the sensor position, but thought. Maybe its the hot end? that’s the only thing that really changed? So I had a new 0.8 and exchanged it with that. 20hrs later and no problems.
Now why it could be the hot end I have no idea, but the forums have been a great help to a newbie like me that would like to help someone if they are having this issue. Will also let SM know. But again, not sure how the hot end effects this error…maybe it gets clogged?
Did you see any artifacts on your print like underextrusion?
Make sure your filament is spinning as free as possible, the extruder should need lowest possible force for pulling.
If you print with 0.8mm nozzle (every time the problem occurs), what’s your speeds and temps and filament?
0.8mm probably needs more heat and or less speed to get the filament melted and not grinded…
interesting. Still a newbie…but the .8 was on the left first with PLA and standard settings for that. So not sure why it would need more speed or less heat. Plus it was printing fine before for almost 20 prints. But will look again. But with the new 0.8 on the right its printed two 20 hr prints so far without any issues.
I also did their complete troubleshooting to try to see if the filament was getting caught. I even just attached the filament with loose filament and it would error when I tried to reset it.
I sent what happened to Snapmaker and they wanted to see what happens if I switch back to that nozzle.
ya not sure, but if that is the case, with the same file no other changes besides the hot end wouldnt it still crash?
I’m going to put the problematic hot in this weekend and do a print. I just ran another print and it came out fine no errors. I was really posting this if someone else has the same problem and they search for the error that instead of doing all the other stuff just to simply try to swap the hot and and see what happens might save a lot of time troubleshooting and ordering parts from SM