Hello friends!
I hope this message finds you well and filled with creativity! As we bid farewell to the month of May, I would like to take a moment to reflect on the exciting discussions and popular topics that took place within our vibrant community. Your active participation and valuable insights have made our group a thriving hub for Snapmaker Artisan enthusiasts.
Let’s dive into the key highlights from May:
Survey Results from the Community 
I want to share some key insights from the survey we conducted in April, where Jade asked you about your vision for an ideal Artisan community. Your responses were incredibly valuable, and we’re excited to see such alignment with your expectations. Here are two key questions and the summarized results:
The ideal Artisan community
The majority of respondents envision the ideal Artisan community as
a hub of creativity, support, and inspiration. Members emphasized the importance of a welcoming and inclusive environment that fosters collaboration, where individuals can freely share their ideas, projects, and experiences. Many of you desired a space that encourages learning and growth, where both beginners and experienced members can connect and exchange knowledge.
The most anticipated community content
The survey results revealed that members are eager to explore project ideas specifically related to 3D printing and laser applications. Many of you expressed a strong interest in seeing inspiring projects that showcase the diverse capabilities of Artisan.
What can we do?
In line with your feedback, we’ll be focusing on delivering the content you desire. I would like to share a new Google doc: Snapmaker Artisan Showcase that I collected from our Artisan community. You will see a range of project ideas that leverage the exciting possibilities of 3D printing, laser, and CNC applications.
Remember to check this doc out constantly as I will regularly update it with fresh works to keep it current and more info. Snapmaker Artisan Showcase - Google Slides
We’ll also look forward to sharing short tutorials on WiKi/YouTube that provide guidance to help you explore the full potential of your Snapmaker Artisan.
Inspiring Projects 
I want to express our gratitude to all the members who contributed their fantastic creations. Your talent, creativity, and dedication truly inspire us.
Here are some noteworthy highlights from May:
I am proud of each and every one of you for sharing your amazing work and embodying the essence of Snapmaker’s slogan: “Make Something Wonderful.” It’s truly amazing to see how Snapmaker Artisan brings imagination to life! 
At the same time, the 14th Snapmaker contest (Event time from June 1st to July 1st, 2023) has started! It’s your chance to showcase your incredible projects, innovative designs, and artistic skills for a chance to win amazing prizes.
Check out more event info here:
Snapmaking Contest - Games that made your childhood (snapmaker.com)
As we move forward, I would like to emphasize our commitment to creating an even more engaging and supportive community. We want to celebrate the achievements and contributions of our talented members. Starting in May, I will feature regular community spotlights, highlighting outstanding projects, innovative ideas, and helpful contributions within the group. If you have something you would like to share with the community, whether it’s a notable project or a unique solution to a common challenge, feel free to share it in the group or reach out to us.
Positive Feedback/Comments 
These feedback and positive comments 
have inspired us to push the boundaries and continue improving the Artisan experience. I am grateful for your trust in our products and your unwavering support of the Snapmaker Artisan Owners group. And I would like to extend a special thank you to the following community members who have shared their positive experiences:
Silke Handke expressed gratitude for the helpful and friendly community members who assisted him in assembling the machine and starting his first 3D printing work.
Rudi Jetten shared his joyful feelings when he first received the machines!
Florian Krenn mentioned his Artisan experience with our members with satisfaction.
Stefan Platzk loves the Artisan and he is excited about it.
Rick Mathew is our friendly new member and is ready to be active!
And there are many other members who have shown their support to us! It’s because of all of you that our community thrives and continues to be a welcoming and inspiring place for creators.
Community Concerns 
While our community has been overwhelmingly positive and supportive, I understand that there may be some topics that require attention. We appreciate the constructive feedback we’ve received, as it allows us to identify areas for improvement and take proactive steps to address them.
Taking this opportunity, I would like to extend a special thank you to the following members who have reported issues and provided detailed feedback. 
Calibration-related issue.
We would like to express our “Thank-you” to Josh Wherry, Jardon Quine, Robert Goodwyne who have reported this issue to us in the first place. Due to the complexity of this issue, it may involve many adjustments. If your issue remains unsolved, please contact support for further assistance.Touchscreen shows the Bluetooth stopped working.
We greatly appreciate the feedback from 自然人 and ys2k regarding this issue. This is an issue caused by insufficient storage space. And our team has added storage checks when choosing a file in Touchscreen in the V2.4.2 firmware update.The laser light was deactivated after the enclosure door was opened during the Run Boundary process.
Thank you Chris Roberto for bringing to our attention the challenges you faced during the Laser process. And this issue has been fixed in the V2.4.2 firmware update.
If you have any further concerns or feedback, please don’t hesitate to reach out to me directly. I am here to listen, assist, and ensure that your voices have been delivered to other teammates to improve your Artisan experience.
Thank you for your valuable input, understanding, and continued support!
Firmware and Luban Updates 
Our development team has been hard at work to enhance your Snapmaker experience. Here are some notable updates on firmware and Luban:
Firmware V2.4.2
Downloads
New Features
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Optimized Guide procedure user experience when using Dual Extrusion 3D Printing Module
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Improved remaining storage checks when choosing a file in Touchscreen
Bug Fixes
- Fixed a bug that the laser light was deactivated after the enclosure door was opened during the Run Boundary process
Luban V4.8.0
Downloads
New Features:
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Introduced mesh coloring tool & multi-color model slicing.
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Launched an online case library.
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Added simple mesh split tool.
Improvements:
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Added printer control functions (nozzle & heated bed control) for J1 & Artisan printers.
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Updated print setting profiles with reduced minimum layer time.
Bug Fixes:
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Fixed issue with the transfer file name.
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Fixed issue where the G-code thumbnail includes hidden objects.
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Restored missing progress bar for preview.
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Fixed incorrect estimated print time calculation.
Make sure you have downloaded the latest version to enjoy the new features!
Wiki Content Updates 
New troubleshooting articles:
The extruder buckle of the Dual Extrusion Module gets loose
Feedback and Suggestions 
Your feedback is crucial in shaping the future of our community. We highly value your ideas, suggestions, and concerns. If there’s anything you’d like to see improved or implemented within the Snapmaker Artisan Owners Group, please don’t hesitate to let us know.
Thank you all for being part of this incredible community and let’s keep pushing the boundaries of creativity together!
Happy reading and happy Snapmaking!
Best regards,
Mandy