Heated Bed, no longer heated, cold to the touch

[doug]

Hi @TX-3d @Rainie

Doug the newbie here. @Rainie created a topic on this forum that contains the Warranty Request form.

Snapmaker’s Limited Warranty V1.0

General Snapmaker grants a limited warranty on the major modules of the Snapmaker 3-in-1 3D Printer series product (“Product”) purchased from Snapmaker or a Distributor authorized by Snapmaker according to the terms and conditions stated below: The warranty starts from the date of delivery to an end-customer for the first time, as evidenced by the original customer’s purchase invoice. Only the original purchaser is entitled to claim warranty. This warranty only applies to the following parts. …

Alternatively, have a look at URL https://www.snapmaker.com/repair that has an online warranty request application.

Have a good week.

Doug