# \#Bug-report

**URL:** https://forum.snapmaker.com/tag/bug-report/41.md

[Latest](https://forum.snapmaker.com/latest.md) · [Categories](https://forum.snapmaker.com/categories.md) · [Tags](https://forum.snapmaker.com/tags.md)

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## [Implement Filament Auto Mapping For Prints Initiated From Fluidd](https://forum.snapmaker.com/t/implement-filament-auto-mapping-for-prints-initiated-from-fluidd/43291)

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**Author:** [@CrazyIvan](https://forum.snapmaker.com/u/CrazyIvan)\
**Replies:** 2\
**Last updated:** [September 8, 2026, 7:56am UTC](https://forum.snapmaker.com/t/implement-filament-auto-mapping-for-prints-initiated-from-fluidd/43291 "2026-09-08T07:56:55Z")

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Out of sheer laziness, I clicked “print” in Fluidd instead of walking into another room and starting the print on the U1 control panel. If I had used the control panel, the U1 would have picked up that I wanted black PE…

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## [Filename format](https://forum.snapmaker.com/t/filename-format/42617)

<div class="topic-metadata">

**Author:** [@AndreyGrey](https://forum.snapmaker.com/u/AndreyGrey)\
**Replies:** 1\
**Last updated:** [July 23, 2026, 11:57am UTC](https://forum.snapmaker.com/t/filename-format/42617 "2026-07-23T11:57:36Z")

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If I choose to print with extruder 4, the default file will always be named with extruder 1 filament {input\_filename\_base}{filament\_type\[0\]}{print\_time}.gcode

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## [False Printer Error Notification](https://forum.snapmaker.com/t/false-printer-error-notification/41822)

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**Author:** [@fatboy1271](https://forum.snapmaker.com/u/fatboy1271)\
**Replies:** 2\
**Last updated:** [April 24, 2026, 5:43pm UTC](https://forum.snapmaker.com/t/false-printer-error-notification/41822 "2026-04-24T17:43:59Z")

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This is the second time I’ve gotten a false Printer Error Notification from the app. While I’m happy my 22 hour print isn’t failing, it is disconcerting seeing the message on my phone. Screenshots are from my Phone lo…

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## [New Module IDEAS](https://forum.snapmaker.com/t/new-module-ideas/181)

<div class="topic-metadata">

**Author:** [@Tone](https://forum.snapmaker.com/u/Tone)\
**Replies:** 117\
**Last updated:** [February 13, 2026, 2:59pm UTC](https://forum.snapmaker.com/t/new-module-ideas/181 "2026-02-13T14:59:08Z")

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A place do discuss IDEAS for different Modules (i.e. the 3D Printer, Laser Engraver, CNC cutter) This is just meant to be a brain storming place. The good ideas worth expanding on should start up a topic on their own.

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## [G-code Decimal Separator Issue in Snapmaker Slicer 2.1.1 with German Locale](https://forum.snapmaker.com/t/g-code-decimal-separator-issue-in-snapmaker-slicer-2-1-1-with-german-locale/40434)

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**Author:** [@StepLord](https://forum.snapmaker.com/u/StepLord)\
**Replies:** 2\
**Last updated:** [November 26, 2025, 8:53pm UTC](https://forum.snapmaker.com/t/g-code-decimal-separator-issue-in-snapmaker-slicer-2-1-1-with-german-locale/40434 "2025-11-26T20:53:33Z")

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Hi, I’m encountering an issue with Snapmaker Slicer 2.1.1 when using it together with a Snapmaker U1. When generating G-code on a system with German locale settings, the slicer uses a comma as the decimal separator. Th…

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## [Snapmaker Orca V1.2.1 Beta: Issues Report & Discussions](https://forum.snapmaker.com/t/snapmaker-orca-v1-2-1-beta-issues-report-discussions/39436)

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**Author:** [@Sherry](https://forum.snapmaker.com/u/Sherry)\
**Replies:** 10\
**Last updated:** [November 17, 2025, 10:54am UTC](https://forum.snapmaker.com/t/snapmaker-orca-v1-2-1-beta-issues-report-discussions/39436 "2025-11-17T10:54:52Z")

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Hello Snapmaker Orca Beta users, We’re collecting the issues you’ve encountered when using Snapmaker Orca Beta V1.2.1 and trying to solve them asap. Here’s how you can share your feedback: Submit a Support Ticket: C…

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## [Snapmaker 2.0 Dual Extruder - Junk - So close to giving up on Snapmaker and going to Bambu](https://forum.snapmaker.com/t/snapmaker-2-0-dual-extruder-junk-so-close-to-giving-up-on-snapmaker-and-going-to-bambu/40227)

<div class="topic-metadata">

**Author:** [@Ewm111](https://forum.snapmaker.com/u/Ewm111)\
**Replies:** 15\
**Last updated:** [November 10, 2025, 3:59pm UTC](https://forum.snapmaker.com/t/snapmaker-2-0-dual-extruder-junk-so-close-to-giving-up-on-snapmaker-and-going-to-bambu/40227 "2025-11-10T15:59:29Z")

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Help, unless someone can actually tell me what I am doing wrong (instead of Snapmaker Support just Kicking off links to me), I am done with Snapmaker!!! I consider myself to be a very patient person. I have spent months…

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## [Feature Request: Directory Management (Create, Rename, Delete) on Local Storage via Touchscreen and Wi-Fi (Luban)](https://forum.snapmaker.com/t/feature-request-directory-management-create-rename-delete-on-local-storage-via-touchscreen-and-wi-fi-luban/39242)

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**Author:** [@Heisenb3rg](https://forum.snapmaker.com/u/Heisenb3rg)\
**Replies:** 2\
**Last updated:** [August 5, 2025, 12:07pm UTC](https://forum.snapmaker.com/t/feature-request-directory-management-create-rename-delete-on-local-storage-via-touchscreen-and-wi-fi-luban/39242 "2025-08-05T12:07:58Z")

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Description: It would be highly beneficial to support basic directory (folder) management on the Snapmaker’s local storage. Currently, all files are stored in a flat structure, making it difficult to organize and manage…

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## [Luban not communicating with A350/unable to update firmware?](https://forum.snapmaker.com/t/luban-not-communicating-with-a350-unable-to-update-firmware/39713)

<div class="topic-metadata">

**Author:** [@fiewce](https://forum.snapmaker.com/u/fiewce)\
**Replies:** 3\
**Last updated:** [July 25, 2025, 11:27am UTC](https://forum.snapmaker.com/t/luban-not-communicating-with-a350-unable-to-update-firmware/39713 "2025-07-25T11:27:03Z")

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I finally figured out my filament issues, only to hit a hard and sudden brick wall. Days after my latest print, whenever I try to export files to my A350 I get an error saying I need to update my firmware. No problem, …

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## [The printer head keeps breaking for the dual extension and the the normal one nozzel one](https://forum.snapmaker.com/t/the-printer-head-keeps-breaking-for-the-dual-extension-and-the-the-normal-one-nozzel-one/39667)

<div class="topic-metadata">

**Author:** [@Nico115](https://forum.snapmaker.com/u/Nico115)\
**Replies:** 2\
**Last updated:** [July 13, 2025, 10:40pm UTC](https://forum.snapmaker.com/t/the-printer-head-keeps-breaking-for-the-dual-extension-and-the-the-normal-one-nozzel-one/39667 "2025-07-13T22:40:46Z")

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Plastic keeps coming out of the top of the nozzle instead of where it should come out leading to the entire thing getting clogged. This has happend to both extrusions, and its getting really annoying having to buy new ex…

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## [PRODUCT IDEA: Pick-and-place machine toolhead and feeder assembly](https://forum.snapmaker.com/t/product-idea-pick-and-place-machine-toolhead-and-feeder-assembly/39500)

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**Author:** [@rs2845](https://forum.snapmaker.com/u/rs2845)\
**Replies:** 6\
**Last updated:** [June 16, 2025, 9:20pm UTC](https://forum.snapmaker.com/t/product-idea-pick-and-place-machine-toolhead-and-feeder-assembly/39500 "2025-06-16T21:20:47Z")

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Product Idea: Modular Pick-and-Place + Solder Paste Module for Electronics Hi Snapmaker team and users, I’d like to propose a new addon for Snapmaker’s ecosystem - a modular pick-and-place machine/toolhead for assembli…

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## [A-350 won't turn on with x-gantry plugged in](https://forum.snapmaker.com/t/a-350-wont-turn-on-with-x-gantry-plugged-in/39106)

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**Author:** [@Smokey19](https://forum.snapmaker.com/u/Smokey19)\
**Replies:** 3\
**Last updated:** [March 13, 2025, 11:20pm UTC](https://forum.snapmaker.com/t/a-350-wont-turn-on-with-x-gantry-plugged-in/39106 "2025-03-13T23:20:26Z")

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Hey guys, original Kickstarter a-350 user here. I’ve got an issue that has sidelined my printer for awhile now where when I flick the power supply on it would boot for a few seconds then trip off and repeat this cycle in…

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## [Skips in the layer lines](https://forum.snapmaker.com/t/skips-in-the-layer-lines/39063)

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**Author:** [@ubmae86](https://forum.snapmaker.com/u/ubmae86)\
**Replies:** 3\
**Last updated:** [March 6, 2025, 6:06am UTC](https://forum.snapmaker.com/t/skips-in-the-layer-lines/39063 "2025-03-06T06:06:48Z")

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I have a model 2.0 I have been having issues lately with my printer creating little gaps in the the infill and in the print. What I’ll hear is a popping sound coming from the head and then it doesn’t dispense the filame…

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## [Feature request: change Z-offset during CNC job](https://forum.snapmaker.com/t/feature-request-change-z-offset-during-cnc-job/30163)

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**Author:** [@jdboer](https://forum.snapmaker.com/u/jdboer)\
**Replies:** 1\
**Last updated:** [February 11, 2025, 12:01pm UTC](https://forum.snapmaker.com/t/feature-request-change-z-offset-during-cnc-job/30163 "2025-02-11T12:01:28Z")

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Hi, I have an Artisan. I’m still learning how to do things with this machine. It’s my first 3d print/cnc machine. I am doing a CNC project. Almost halfway the job I noticed the bit was not long enough to complete the 2…

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## [Move to Park Position: changing z first?](https://forum.snapmaker.com/t/move-to-park-position-changing-z-first/38855)

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**Author:** [@oerly02](https://forum.snapmaker.com/u/oerly02)\
**Replies:** 8\
**Last updated:** [January 29, 2025, 7:50pm UTC](https://forum.snapmaker.com/t/move-to-park-position-changing-z-first/38855 "2025-01-29T19:50:14Z")

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Moving to the park position usually gives me a heart attack when first the y-direction is moved potentially crashing into holders or material. Wouldn’t it be much less risky to first move in the z-direction, i.e. liftin…

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## [2W IR Q&A Introduction](https://forum.snapmaker.com/t/2w-ir-q-a-introduction/35734)

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**Author:** [@Skreelink](https://forum.snapmaker.com/u/Skreelink)\
**Replies:** 76\
**Last updated:** [December 15, 2024, 2:20pm UTC](https://forum.snapmaker.com/t/2w-ir-q-a-introduction/35734 "2024-12-15T14:20:27Z")

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I know there’s likely a lot of questions, so lets see if we can get some of them answered. :slight\_smile: To start out? WHAT’S IN THE BOX!? Regular snapmaker thingamabobs… calibration card… cleaning cotton swabs… in…

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## [Cosmetic error: Language name for German on the screen](https://forum.snapmaker.com/t/cosmetic-error-language-name-for-german-on-the-screen/38090)

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**Author:** [@Laserbits](https://forum.snapmaker.com/u/Laserbits)\
**Replies:** 0\
**Last updated:** [November 6, 2024, 1:12pm UTC](https://forum.snapmaker.com/t/cosmetic-error-language-name-for-german-on-the-screen/38090 "2024-11-06T13:12:43Z")

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Hi, just a typo on the selection of the language to be displayed on the Snapmaker screen. In the selection, there is “Deustch” instead of “Deutsch”… :slight\_smile: Moreover of course: Not each and everything displayed…

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## [Preset save in software (laser)](https://forum.snapmaker.com/t/preset-save-in-software-laser/5313)

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**Author:** [@crua9](https://forum.snapmaker.com/u/crua9)\
**Replies:** 3\
**Last updated:** [November 1, 2024, 11:33am UTC](https://forum.snapmaker.com/t/preset-save-in-software-laser/5313 "2024-11-01T11:33:48Z")

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Something I would like to see is preset on the laser side. Like if there is a material I use a bit, and I pretty much got the numbers down. It would be nice to just load the preset vs just changing a number of things ea…

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## [User experience with Snapmaker 2.0](https://forum.snapmaker.com/t/user-experience-with-snapmaker-2-0/37962)

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**Author:** [@Michitron](https://forum.snapmaker.com/u/Michitron)\
**Replies:** 5\
**Last updated:** [October 21, 2024, 6:43pm UTC](https://forum.snapmaker.com/t/user-experience-with-snapmaker-2-0/37962 "2024-10-21T18:43:46Z")

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Sorry but I have to commit that snapmaker is the worst machine I have ever used stand alone. Also the mechnic work done is great but there where no mechatronic designer involved because cableing is just not thought about…

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## [BUG report on pause/resume dual printhead](https://forum.snapmaker.com/t/bug-report-on-pause-resume-dual-printhead/37892)

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**Author:** [@gerardvandenelshout](https://forum.snapmaker.com/u/gerardvandenelshout)\
**Replies:** 10\
**Last updated:** [October 12, 2024, 5:47am UTC](https://forum.snapmaker.com/t/bug-report-on-pause-resume-dual-printhead/37892 "2024-10-12T05:47:19Z")

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Just had the following happen on 350AT with dual head: Was printing from CURA (latest) in memory ONLY right extruder in use Manual flow adjust to 104 Pressed PAUSE and confirmed Head+axis moved UP while about 10cm …

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## [Repeat function for Laser](https://forum.snapmaker.com/t/repeat-function-for-laser/37084)

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**Author:** [@Workerswood](https://forum.snapmaker.com/u/Workerswood)\
**Replies:** 1\
**Last updated:** [September 24, 2024, 7:02pm UTC](https://forum.snapmaker.com/t/repeat-function-for-laser/37084 "2024-09-24T19:02:45Z")

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The “Repeat” button on the screen after the laser is finished is sorely lacking. So that there is a “Repeat” button next to the “Complete” button. I often engrave or cut through the same files. I mark a place for the mat…

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## [Dual extruder hot ends don’t have much thermal paste](https://forum.snapmaker.com/t/dual-extruder-hot-ends-don-t-have-much-thermal-paste/36798)

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**Author:** [@Hockeyboofhead](https://forum.snapmaker.com/u/Hockeyboofhead)\
**Replies:** 5\
**Last updated:** [August 24, 2024, 10:47am UTC](https://forum.snapmaker.com/t/dual-extruder-hot-ends-don-t-have-much-thermal-paste/36798 "2024-08-24T10:47:02Z")

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TLDR: Snapmaker, you need to look into your QA for the amount of thermal paste you put in the heatsink! I recently got a new PLA+ filament that runs hotter than normal PLA. The filament would not stop oozing out of the …

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## [Upgraded Snapmaker 2.0 A350T, 10W, 40W and Air Purifier](https://forum.snapmaker.com/t/upgraded-snapmaker-2-0-a350t-10w-40w-and-air-purifier/36626)

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**Author:** [@MaxFunkner](https://forum.snapmaker.com/u/MaxFunkner)\
**Replies:** 0\
**Last updated:** [August 15, 2024, 2:18pm UTC](https://forum.snapmaker.com/t/upgraded-snapmaker-2-0-a350t-10w-40w-and-air-purifier/36626 "2024-08-15T14:18:43Z")

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After a few years, my A350T 3-in-1 now has a quick swap upgrade, reducing discipline switch time from 20 minutes to seconds. No more dealing with tiny bits such as screws and bolts. Relieving. I also had a chance to test…

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## [Possibility connect air assist to CAN HUB](https://forum.snapmaker.com/t/possibility-connect-air-assist-to-can-hub/36517)

<div class="topic-metadata">

**Author:** [@buckfast\_beekeeper](https://forum.snapmaker.com/u/buckfast_beekeeper)\
**Replies:** 4\
**Last updated:** [August 5, 2024, 1:25pm UTC](https://forum.snapmaker.com/t/possibility-connect-air-assist-to-can-hub/36517 "2024-08-05T13:25:50Z")

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Much people have the can hub for the emergency stop outside the enclosure. The air assist pump is outside the enclosure too.. Why isn’t possible to connect the air assist to the hub. Much easier then every time switching…

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## [Crazy accessories packaging](https://forum.snapmaker.com/t/crazy-accessories-packaging/34498)

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**Author:** [@TheBlackfish](https://forum.snapmaker.com/u/TheBlackfish)\
**Replies:** 5\
**Last updated:** [July 28, 2024, 5:16pm UTC](https://forum.snapmaker.com/t/crazy-accessories-packaging/34498 "2024-07-28T17:16:13Z")

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Hi, I recently added the limit switch sensor and filament runout sensor package (3,00 EUR !!) to my order to get over the 99 EUR for free shipping: Look how these 7 tiny pieces got shipped: What a waste of packagi…

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## [New 2W IR laser](https://forum.snapmaker.com/t/new-2w-ir-laser/35682)

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**Author:** [@Hauke](https://forum.snapmaker.com/u/Hauke)\
**Replies:** 11\
**Last updated:** [July 25, 2024, 8:55pm UTC](https://forum.snapmaker.com/t/new-2w-ir-laser/35682 "2024-07-25T20:55:10Z")

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Hi Snapmakers, am happy to see that the 2W IR laser is about to arrive! Quick question: Do I see correctly, that it comes without air assist?

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## [Account deletion?](https://forum.snapmaker.com/t/account-deletion/4132)

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**Author:** [@Ardjan](https://forum.snapmaker.com/u/Ardjan)\
**Replies:** 0\
**Last updated:** [April 27, 2019, 8:38pm UTC](https://forum.snapmaker.com/t/account-deletion/4132 "2019-04-27T20:38:38Z")

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I am in the process of cleaning up my uncounted acounts everywhere. One of the accounts I had is here in this forum. Unfortunately, since I sold my Snapmaker (great machine by itself, but build volume and noise were issu…

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## [Filament feed rate selector, beneficial for TPU](https://forum.snapmaker.com/t/filament-feed-rate-selector-beneficial-for-tpu/32179)

<div class="topic-metadata">

**Author:** [@darien](https://forum.snapmaker.com/u/darien)\
**Replies:** 2\
**Last updated:** [June 17, 2024, 5:45am UTC](https://forum.snapmaker.com/t/filament-feed-rate-selector-beneficial-for-tpu/32179 "2024-06-17T05:45:39Z")

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One of the only consistent frustrations I have these days is initially feeding TPU into the single or dual extruder (but primarily the dual). The feed rate (speed) from the touchscreen in Control \> Nozzle mode is a bit t…

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## [Snapmaker 2.0 improvements](https://forum.snapmaker.com/t/snapmaker-2-0-improvements/13403)

<div class="topic-metadata">

**Author:** [@Vashek](https://forum.snapmaker.com/u/Vashek)\
**Replies:** 34\
**Last updated:** [June 16, 2024, 9:29pm UTC](https://forum.snapmaker.com/t/snapmaker-2-0-improvements/13403 "2024-06-16T21:29:46Z")

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Hello everybody, I would like to start this thread to collect some ideas on how to improve the 2.0 version. I just received mine about a week ago and after some playing with the unit, I found areas for improvement. 1: …

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## [Combination of Support Platform with Quick Swap Platform Plate](https://forum.snapmaker.com/t/combination-of-support-platform-with-quick-swap-platform-plate/36064)

<div class="topic-metadata">

**Author:** [@Johannes](https://forum.snapmaker.com/u/Johannes)\
**Replies:** 9\
**Last updated:** [June 12, 2024, 1:13pm UTC](https://forum.snapmaker.com/t/combination-of-support-platform-with-quick-swap-platform-plate/36064 "2024-06-12T13:13:04Z")

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I own a Snapmaker 2.0 A350 and have now bought the Quick Swap Kit, A350. I am very happy with it, as changing the modules and platforms is now very easy and quick. However, I also own the Rotary Module Set. I mounted t…

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