# Y-Axis not moving during Operation

**URL:** <https://forum.snapmaker.com/t/y-axis-not-moving-during-operation/41895>\
**Category:** Snapmaker 2.0 (3-in-1)\
**Created:** [May 4, 2026, 5:09pm UTC](https://forum.snapmaker.com/t/y-axis-not-moving-during-operation/41895 "2026-05-04T17:09:11Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![bkdev](https://avatars.discourse-cdn.com/v4/letter/b/e0b2c6/32.png) [@bkdev](https://forum.snapmaker.com/u/bkdev)\
**Post date:** [May 4, 2026, 5:09pm UTC](https://forum.snapmaker.com/t/y-axis-not-moving-during-operation/41895/1 "2026-05-04T17:09:11Z")

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The Y-Axis seems to not be working WHEN running the laser.

ISSUE:  
All axis work just fine manually when I am moving them via the touchpad or the Luban touchpad view serial port. When I actually have the machine try to do a laser engraving it will only do a straight line no matter what design I give it. This is because the base plate (y-axis) does not move when the machine is going (again, it does work manually though).

ATTEMPTED REMEDIES:  
I have checked all the settings several times on the touchpad as well as the Luban software, I have unplugged/replugged the wires, I have validated the G-Codes, I hard reset the machine by tapping the graphic several times then resetting user preferences, I have made sure the machine and Luban software are up to date, and I even tried to install the previous firmware version - all with no success.

Any help would be appreciated! I did contact customer support - waiting reply

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**Author:** ![xchrisd](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/xchrisd/32/1503_2.png) [@xchrisd](https://forum.snapmaker.com/u/xchrisd)\
**Post date:** [May 4, 2026, 6:11pm UTC](https://forum.snapmaker.com/t/y-axis-not-moving-during-operation/41895/2 "2026-05-04T18:11:58Z")

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Was your machine normal homing?

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**Author:** ![bkdev](https://avatars.discourse-cdn.com/v4/letter/b/e0b2c6/32.png) [@bkdev](https://forum.snapmaker.com/u/bkdev)\
**Post date:** [May 4, 2026, 7:26pm UTC](https://forum.snapmaker.com/t/y-axis-not-moving-during-operation/41895/3 "2026-05-04T19:26:58Z")

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yes it homes fine

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**Author:** ![xchrisd](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/xchrisd/32/1503_2.png) [@xchrisd](https://forum.snapmaker.com/u/xchrisd)\
**Post date:** [May 5, 2026, 6:52pm UTC](https://forum.snapmaker.com/t/y-axis-not-moving-during-operation/41895/4 "2026-05-05T18:52:33Z")

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What was your slicing software?  
I’m thinking of a reversed axis (inverted in machine settings ) but this could only come up with an alternative slicer to Luban..

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**Author:** ![Boxkite](https://avatars.discourse-cdn.com/v4/letter/b/df705f/32.png) [@Boxkite](https://forum.snapmaker.com/u/Boxkite)\
**Post date:** [May 5, 2026, 9:25pm UTC](https://forum.snapmaker.com/t/y-axis-not-moving-during-operation/41895/5 "2026-05-05T21:25:30Z")

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Slicer? Problem is with a laser operation.

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**Author:** ![Boxkite](https://avatars.discourse-cdn.com/v4/letter/b/df705f/32.png) [@Boxkite](https://forum.snapmaker.com/u/Boxkite)\
**Post date:** [May 5, 2026, 9:28pm UTC](https://forum.snapmaker.com/t/y-axis-not-moving-during-operation/41895/6 "2026-05-05T21:28:32Z")

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> [@bkdev](#):
>
> The Y-Axis seems to not be working WHEN running the laser.

Can you post an screenshot of the design in Luban, including the XY axes.

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**Author:** ![Tomi](https://avatars.discourse-cdn.com/v4/letter/t/f4b2a3/32.png) [@Tomi](https://forum.snapmaker.com/u/Tomi)\
**Post date:** [May 6, 2026, 6:35am UTC](https://forum.snapmaker.com/t/y-axis-not-moving-during-operation/41895/7 "2026-05-06T06:35:29Z")

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Hi @bkdev

First, show us your gcode and a screenshot of your Luban project. 🧐

Perhaps the laser-engraved shape is outside the workspace?

Check where your coordinate origin is set in the project. Check if you’ve selected the correct machine size in your Luban settings.

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<div class="post-metadata">

**Author:** ![xchrisd](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/xchrisd/32/1503_2.png) [@xchrisd](https://forum.snapmaker.com/u/xchrisd)\
**Post date:** [May 6, 2026, 6:22pm UTC](https://forum.snapmaker.com/t/y-axis-not-moving-during-operation/41895/8 "2026-05-06T18:22:39Z")

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I think a laser gcode is also sliced by a program, isn’t it?  
Could not imagine any other word for this type of program.. Let me know the correct terminus 😉.
