# U1 disconnects every other day or so; what's going on and why do I have to restart to restore it?

**URL:** <https://forum.snapmaker.com/t/u1/43085>\
**Category:** Snapmaker APP\
**Created:** [August 22, 2026, 2:03pm UTC](https://forum.snapmaker.com/t/u1/43085 "2026-08-22T14:03:10Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![weinian](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/weinian/32/34261_2.png) [@weinian](https://forum.snapmaker.com/u/weinian)\
**Post date:** [August 22, 2026, 2:03pm UTC](https://forum.snapmaker.com/t/u1/43085/1 "2026-08-22T14:03:10Z")

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![image](https://us1.discourse-cdn.com/flex022/uploads/snapmaker/original/3X/c/e/ce57e2fa30686cc271f8954cf4533e83f4eba73c.png)

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<div class="post-metadata">

**Author:** ![xchrisd](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/xchrisd/32/1503_2.png) [@xchrisd](https://forum.snapmaker.com/u/xchrisd)\
**Post date:** [August 22, 2026, 5:25pm UTC](https://forum.snapmaker.com/t/u1/43085/2 "2026-08-22T17:25:56Z")

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Please open s ticket:

> **[U1 Troubleshooting Request](https://snapmaker.formcrafts.com/u1-troubleshooting-request)**