# STORE feedback here **URL:** \ **Category:** Snapmaker2.0 Troubleshooting guides\ **Created:** [April 27, 2018, 3:19pm UTC](https://forum.snapmaker.com/t/store-feedback-here/2550 "2018-04-27T15:19:13Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Tone](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/tone/32/1278_2.png) [@Tone](https://forum.snapmaker.com/u/Tone)\ **Post date:** [April 27, 2018, 3:19pm UTC](https://forum.snapmaker.com/t/store-feedback-here/2550/1 "2018-04-27T15:19:14Z")
This is for reporting problems and suggestions for the **SnapMaker Store** As reported by @Rainie on FaceBook, the store is in Beta Test. > **[Snapmaker Original/2.0 Owners | Facebook](https://www.facebook.com/groups/snapmaker/permalink/464646687286983/)** > > This group is for Snapmaker Original/2.0 owners. Let's build Snapmaker Original/2.0 community together! > > Topics: > \- Product usage tips, maintenance, and... You can now access it in the “Header” of the forum. You need to scroll to the top to see the header. The **Store button** on [snapmaker.com](http://snapmaker.com) also works. You can also access the store directly at [store.snapmaker.com](http://store.snapmaker.com) If the store is not working for you, try **Chrome** , It has worked on both a Mac and PC for me. @Rainie also reports on Facebook: “One more thing I should mention now is that the coupon system is not ready yet. If you want to purchase the 1.6W laser engraving module at 50% discount, please wait for a little while. We will send you the coupon code when the system is developed.” ---
**Author:** ![Tone](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/tone/32/1278_2.png) [@Tone](https://forum.snapmaker.com/u/Tone)\ **Post date:** [April 27, 2018, 3:23pm UTC](https://forum.snapmaker.com/t/store-feedback-here/2550/2 "2018-04-27T15:23:35Z")
The **Store** appears to have problems in **Firefox** and **Explorer** (v11.0.56) at least for me on a PC running Windows 7. Under Explorer it doesn’t even want to bring up the store. In FireFox it won’t let you log in. It flashes the screen as thought the login is going to come up but then it just goes back to the Step 1 of the check out process. ---
**Author:** ![doug](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/doug/32/44_2.png) [@doug](https://forum.snapmaker.com/u/doug)\ **Post date:** [April 27, 2018, 3:34pm UTC](https://forum.snapmaker.com/t/store-feedback-here/2550/3 "2018-04-27T15:34:38Z")
Hi @Tone I was looking at it today using Firefox ( ver 59.0.2 (64-bit) ) on a Windows 10 PC and it was fine. The little business is growing up and it is great to participate in its growth. Doug ---
**Author:** ![Tone](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/tone/32/1278_2.png) [@Tone](https://forum.snapmaker.com/u/Tone)\ **Post date:** [April 27, 2018, 3:55pm UTC](https://forum.snapmaker.com/t/store-feedback-here/2550/4 "2018-04-27T15:55:18Z")
I suspect there is a big difference between Windows 7 and 10. 🙂 ---
**Author:** ![doug](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/doug/32/44_2.png) [@doug](https://forum.snapmaker.com/u/doug)\ **Post date:** [April 27, 2018, 3:55pm UTC](https://forum.snapmaker.com/t/store-feedback-here/2550/5 "2018-04-27T15:55:59Z")
A very big difference. ---
**Author:** ![Waldo](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/waldo/32/1704_2.png) [@Waldo](https://forum.snapmaker.com/u/Waldo)\ **Post date:** [April 27, 2018, 3:59pm UTC](https://forum.snapmaker.com/t/store-feedback-here/2550/6 "2018-04-27T15:59:18Z")
Can’t find the link on an iPhone Chrome browser in this forum header. Will follow the direct link. Thank you ---
**Author:** ![Tone](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/tone/32/1278_2.png) [@Tone](https://forum.snapmaker.com/u/Tone)\ **Post date:** [April 27, 2018, 4:01pm UTC](https://forum.snapmaker.com/t/store-feedback-here/2550/7 "2018-04-27T16:01:07Z")
I see it on Safari on an **iPhone**. It appears under a “menu” in the header. Did you try refreshing the page? This header was only added yesterday. You do have to be scrolled to the top to see the header. ---
**Author:** ![doug](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/doug/32/44_2.png) [@doug](https://forum.snapmaker.com/u/doug)\ **Post date:** [April 27, 2018, 4:07pm UTC](https://forum.snapmaker.com/t/store-feedback-here/2550/8 "2018-04-27T16:07:05Z")
i just tried it on the latest Internet Explorer in Win 10 and cannot see it. ---
**Author:** ![Tone](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/tone/32/1278_2.png) [@Tone](https://forum.snapmaker.com/u/Tone)\ **Post date:** [April 27, 2018, 4:24pm UTC](https://forum.snapmaker.com/t/store-feedback-here/2550/9 "2018-04-27T16:24:36Z")
Can not see the Store or the problem? ---
**Author:** ![doug](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/doug/32/44_2.png) [@doug](https://forum.snapmaker.com/u/doug)\ **Post date:** [April 27, 2018, 4:27pm UTC](https://forum.snapmaker.com/t/store-feedback-here/2550/10 "2018-04-27T16:27:57Z")
My apologies, I should have said I cannot see the store at all. Just a blank screen. I refreshed the site a few times and no luck in seeing any part of the store, just a blank screen. In Firefox it is fine. It is 2;30am here bed time for me I think ---
**Author:** ![Tone](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/tone/32/1278_2.png) [@Tone](https://forum.snapmaker.com/u/Tone)\ **Post date:** [April 27, 2018, 6:35pm UTC](https://forum.snapmaker.com/t/store-feedback-here/2550/11 "2018-04-27T18:35:31Z")
> [@doug](#): > > In Firefox it is fine. Can you log in? That’s what doesn’t work for me in FireFox. ---
**Author:** ![TheBum](https://avatars.discourse-cdn.com/v4/letter/t/eada6e/32.png) [@TheBum](https://forum.snapmaker.com/u/TheBum)\ **Post date:** [April 27, 2018, 6:39pm UTC](https://forum.snapmaker.com/t/store-feedback-here/2550/12 "2018-04-27T18:39:46Z")
The store doesn’t show up for me running Windows 10 and IE 11 at work. ---
**Author:** ![kelvin8r](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/kelvin8r/32/678_2.png) [@kelvin8r](https://forum.snapmaker.com/u/kelvin8r)\ **Post date:** [April 27, 2018, 7:41pm UTC](https://forum.snapmaker.com/t/store-feedback-here/2550/13 "2018-04-27T19:41:12Z")
> [@Tone](#): > > Can you log in? That’s what doesn’t work for me in FireFox. I can’t log in through Firefox either. It redirects back to [store.snapmaker.com](http://store.snapmaker.com) when I click “Sign In”. But the store displays correctly otherwise. FYI on a Mac (MacOS Sierra) running latest build of Firefox (59.0.2 (64-bit)). The online store displays fine and you can log in on Safari and Chrome on the Mac. ---
**Author:** ![Waldo](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/waldo/32/1704_2.png) [@Waldo](https://forum.snapmaker.com/u/Waldo)\ **Post date:** [April 27, 2018, 7:45pm UTC](https://forum.snapmaker.com/t/store-feedback-here/2550/14 "2018-04-27T19:45:32Z")
I can access the store and I can see the link in Safari but not in Chrome. In Chrome there is no header on the iPhone. I tried Desktop View as well. ---
**Author:** ![doug](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/doug/32/44_2.png) [@doug](https://forum.snapmaker.com/u/doug)\ **Post date:** [April 27, 2018, 8:56pm UTC](https://forum.snapmaker.com/t/store-feedback-here/2550/15 "2018-04-27T20:56:42Z")
Hi @Tone Like some of the other users who have tried, the Sign-in does not work. Trying to do so gives me a blank page then after a few seconds returns me to the Store page Doug ---
**Author:** ![kelvin8r](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/kelvin8r/32/678_2.png) [@kelvin8r](https://forum.snapmaker.com/u/kelvin8r)\ **Post date:** [April 27, 2018, 9:18pm UTC](https://forum.snapmaker.com/t/store-feedback-here/2550/16 "2018-04-27T21:18:40Z")
On Firefox it is not redirecting to [sso.snapmaker.com/login](http://sso.snapmaker.com/login) correctly in order for your to login. Even when you login at [sso.snapmaker.com/login](http://sso.snapmaker.com/login), and then go to [store.snapmaker.com](http://store.snapmaker.com), it does not remember that you were logged in. ---
**Author:** ![whimsycwd](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/whimsycwd/32/3721_2.png) [@whimsycwd](https://forum.snapmaker.com/u/whimsycwd)\ **Post date:** [April 28, 2018, 2:33am UTC](https://forum.snapmaker.com/t/store-feedback-here/2550/17 "2018-04-28T02:33:38Z")
> [@kelvin8r](#): > > On Firefox it is not redirecting to [sso.snapmaker.com/login](http://sso.snapmaker.com/login) correctly in order for your to login. Even when you login at [sso.snapmaker.com/login](http://sso.snapmaker.com/login), and then go to [store.snapmaker.com](http://store.snapmaker.com), it does not remember that you were logged in. Thanks, I have reproduced this issue. Following. update1: I have found the problem. Firefox need to handle submit event differently. They implemented different default behavior. I need to go explicit about what I want. It will be fixed today. update2: It’s fixed. Could you help me double check it. Thanks in advanced. @kelvin8r ---
**Author:** ![TheBum](https://avatars.discourse-cdn.com/v4/letter/t/eada6e/32.png) [@TheBum](https://forum.snapmaker.com/u/TheBum)\ **Post date:** [April 28, 2018, 3:41am UTC](https://forum.snapmaker.com/t/store-feedback-here/2550/18 "2018-04-28T03:41:42Z")
Works fine in mobile Safari on my iPhone 8+. ---
**Author:** ![kelvin8r](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/kelvin8r/32/678_2.png) [@kelvin8r](https://forum.snapmaker.com/u/kelvin8r)\ **Post date:** [April 28, 2018, 4:13am UTC](https://forum.snapmaker.com/t/store-feedback-here/2550/19 "2018-04-28T04:13:28Z")
Works fine in Chrome on Android 8.1. In addition, was able to test the following on Mac desktop and Android 8.1: - log in/out. - add/remove items to the cart. - go through checkout process (Steps 1-4). - did not complete entering credit card info (Step 5) ---
**Author:** ![kelvin8r](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/kelvin8r/32/678_2.png) [@kelvin8r](https://forum.snapmaker.com/u/kelvin8r)\ **Post date:** [April 28, 2018, 1:33pm UTC](https://forum.snapmaker.com/t/store-feedback-here/2550/20 "2018-04-28T13:33:31Z")
@whimsycwd can confirm “Sign In” is fixed on Firefox. 👍 Tested on: - Desktop - MacOS Sierra, Firefox 59.0.2 (64 bit) - Mobile - Android 8.1, Firefox 59.0.2 [Next page](https://forum.snapmaker.com/t/store-feedback-here/2550.md?page=2)