# Spare Parts..........?

**URL:** <https://forum.snapmaker.com/t/spare-parts/27641>\
**Category:** Original (3-in-1)\
**Created:** [October 23, 2022, 11:54am UTC](https://forum.snapmaker.com/t/spare-parts/27641 "2022-10-23T11:54:55Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![apper001](https://avatars.discourse-cdn.com/v4/letter/a/e47774/32.png) [@apper001](https://forum.snapmaker.com/u/apper001)\
**Post date:** [October 23, 2022, 11:54am UTC](https://forum.snapmaker.com/t/spare-parts/27641/1 "2022-10-23T11:54:55Z")

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Why the FUCK are there no spare parts anymore for the Original…???

I have a broken one of just three years old and no spare parts to buy…??

Is this some Chinese Company Policy shit to fuck their customers i did not get the memo on??

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**Author:** ![Jwillew](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/jwillew/32/19480_2.png) [@Jwillew](https://forum.snapmaker.com/u/Jwillew)\
**Post date:** [October 23, 2022, 4:59pm UTC](https://forum.snapmaker.com/t/spare-parts/27641/2 "2022-10-23T16:59:53Z")

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Did you contact the support?

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**Author:** ![Hauke](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/hauke/32/5704_2.png) [@Hauke](https://forum.snapmaker.com/u/Hauke)\
**Post date:** [October 24, 2022, 9:11am UTC](https://forum.snapmaker.com/t/spare-parts/27641/3 "2022-10-24T09:11:56Z")

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Do you really think that this is appropriate language? I understand why you might be angry, but before getting rude, my recommendation indeed would be to gather more information - like Jwillew suggested e.g. by contacting support.  
Btw.: There are 3rd party resellers which most likely can also supply spare parts.

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<div class="post-metadata">

**Author:** ![apper001](https://avatars.discourse-cdn.com/v4/letter/a/e47774/32.png) [@apper001](https://forum.snapmaker.com/u/apper001)\
**Post date:** [October 24, 2022, 9:18am UTC](https://forum.snapmaker.com/t/spare-parts/27641/4 "2022-10-24T09:18:24Z")

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Off course i contacted support and checked 3rd part suppliers…

Always these simplistic forum replies…

And no there is every reason for language snapmaker might understand

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<div class="post-metadata">

**Author:** ![Jwillew](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/jwillew/32/19480_2.png) [@Jwillew](https://forum.snapmaker.com/u/Jwillew)\
**Post date:** [October 24, 2022, 11:44am UTC](https://forum.snapmaker.com/t/spare-parts/27641/5 "2022-10-24T11:44:55Z")

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Would you share the feedback with us?

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<div class="post-metadata">

**Author:** ![dgatwood](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/dgatwood/32/19596_2.png) [@dgatwood](https://forum.snapmaker.com/u/dgatwood)\
**Post date:** [October 25, 2022, 12:23am UTC](https://forum.snapmaker.com/t/spare-parts/27641/6 "2022-10-25T00:23:43Z")

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What part(s) do you need to replace?

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**Author:** ![apper001](https://avatars.discourse-cdn.com/v4/letter/a/e47774/32.png) [@apper001](https://forum.snapmaker.com/u/apper001)\
**Post date:** [October 27, 2022, 9:42am UTC](https://forum.snapmaker.com/t/spare-parts/27641/7 "2022-10-27T09:42:17Z")

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Hot End  
Gear Wheel  
Probably controller

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<div class="post-metadata">

**Author:** ![Hauke](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/hauke/32/5704_2.png) [@Hauke](https://forum.snapmaker.com/u/Hauke)\
**Post date:** [October 27, 2022, 10:35am UTC](https://forum.snapmaker.com/t/spare-parts/27641/8 "2022-10-27T10:35:04Z")

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> **[SNAP SPSMV1P0HEE - 3D Druck, Snapmaker 1.0, Extruder Hotend](https://www.reichelt.de/de/de/3d-druck-snapmaker-1-0-extruder-hotend-snap-spsmv1p0hee-p281418.html?r=1)**
>
> Hotend Kit für den Snapmaker OriginalEin Extruder Hotend Kit für den originalen Snapmaker 3-in-1 3D-Drucker.1x 0,4 mm Messing Extruder Druckdüse1x Aluminium Alloys Heater Block1x Edelstahl Heatb \[...\]

> **[Controller Suitable for (3D printer): Snapmaker 3D 3-1 SNAP\_Controller |...](https://www.conrad.com/p/controller-suitable-for-3d-printer-snapmaker-3d-3-1-snap-controller-1892110)**
>
> Conrad - your technology specialist. More than 550,000 products for professionals. 95 years of experience in electronics, information technology, mea

Not sure if the gear wheel ever was sold separately, but it seems to be a standard gear wheel that you can find basically at any 3D printer supplier.

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<div class="post-metadata">

**Author:** ![apper001](https://avatars.discourse-cdn.com/v4/letter/a/e47774/32.png) [@apper001](https://forum.snapmaker.com/u/apper001)\
**Post date:** [October 27, 2022, 2:31pm UTC](https://forum.snapmaker.com/t/spare-parts/27641/9 "2022-10-27T14:31:05Z")

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IS NOT AVAILABLE READ THE WHOLE PAGE…Jessssssssssss

**Artikel-Nr.:** SNAP SPSMV1P0HEE

9,95

€

[inkl. gesetzl. MwSt. zzgl. Versandkosten](https://www.reichelt.de/?ACTION=12;PAGE=28;VIEW=noframe#service)

[  
Voraussichtlich lieferbar ab: **02.01.2023**  
 ](https://www.reichelt.de/?ACTION=12;PAGE=604;VIEW=noframe#service)

[Nachricht bei Verfügbarkeit](https://www.reichelt.de/?ACTION=22;GROUP=O15;GROUPID=9250;ARTICLE=281418;SID=92ecc467454246f443a34ce309c96e06e787f64e2a19f6e19b4ae)

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<div class="post-metadata">

**Author:** ![Hauke](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/hauke/32/5704_2.png) [@Hauke](https://forum.snapmaker.com/u/Hauke)\
**Post date:** [October 27, 2022, 4:11pm UTC](https://forum.snapmaker.com/t/spare-parts/27641/10 "2022-10-27T16:11:00Z")

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> [@apper001](#):
>
> IS NOT AVAILABLE READ THE WHOLE PAGE…Jessssssssssss

No need to shout. I _have_ seen this - my point is: These parts are available from 3rd parties - just search around a bit - do you expect me to do this for you?

> **[Snapmaker Original Hotend Kit - Genuine Replacement](https://www.3dprintingpro.com.au/products/snapmaker-original-hotend-kit-genuine-replacement)**
>
> This product is specially designed for the Snapmaker Original Printer Module. It is not compatible with Snapmaker 2.0 One (1) Extruder Hot End Kit An extruder hot end replacement for the 3D Printing Module of your Snapmaker Original...

[https://3dnet.no/products/snapmaker-hot-end-dyse](https://3dnet.no/products/snapmaker-hot-end-dyse)  
[https://geppit.com/store/snapmaker-hot-end-kit-original/](https://geppit.com/store/snapmaker-hot-end-kit-original/)

That’s 30 sec’s of Internet research.

Also: It’s not a really complicated part - it is easy to replace by parts designed for other printers. Makers should be able to do this.

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<div class="post-metadata">

**Author:** ![apper001](https://avatars.discourse-cdn.com/v4/letter/a/e47774/32.png) [@apper001](https://forum.snapmaker.com/u/apper001)\
**Post date:** [October 27, 2022, 4:43pm UTC](https://forum.snapmaker.com/t/spare-parts/27641/11 "2022-10-27T16:43:11Z")

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So one part i can maybe order from Australia…  
The next one maybe in Russia…  
And the other one maybe from Norway…

You pay the shipping and wait two months for arrival.

Any other non usefull tips?

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<div class="post-metadata">

**Author:** ![apper001](https://avatars.discourse-cdn.com/v4/letter/a/e47774/32.png) [@apper001](https://forum.snapmaker.com/u/apper001)\
**Post date:** [October 27, 2022, 4:45pm UTC](https://forum.snapmaker.com/t/spare-parts/27641/12 "2022-10-27T16:45:04Z")

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Why don’t you get me PTFE 3mm od for 1.75mm while you’re at it…

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<div class="post-metadata">

**Author:** ![Hauke](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/hauke/32/5704_2.png) [@Hauke](https://forum.snapmaker.com/u/Hauke)\
**Post date:** [October 27, 2022, 6:28pm UTC](https://forum.snapmaker.com/t/spare-parts/27641/13 "2022-10-27T18:28:34Z")

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> [@apper001](#):
>
> Any other non usefull tips?

No. I give up. You win. Be happy.

Edit: One last try: [https://shop.snapmaker.com/products/extruder-hot-end-kit](https://shop.snapmaker.com/products/extruder-hot-end-kit) - they redirect to EU shop where it’s 404. Hitting escape before the redirect happens and you stay on the page. My take: Snapmaker can provide it - so back to square 1: Contact [support@snapmaker.com](mailto:support@snapmaker.com).

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<div class="post-metadata">

**Author:** ![apper001](https://avatars.discourse-cdn.com/v4/letter/a/e47774/32.png) [@apper001](https://forum.snapmaker.com/u/apper001)\
**Post date:** [October 28, 2022, 7:47am UTC](https://forum.snapmaker.com/t/spare-parts/27641/14 "2022-10-28T07:47:42Z")

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Yeah thanks for nothing and obfuscating the topic of non support from snapmaker.

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<div class="post-metadata">

**Author:** ![Hauke](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/hauke/32/5704_2.png) [@Hauke](https://forum.snapmaker.com/u/Hauke)\
**Post date:** [October 28, 2022, 8:55am UTC](https://forum.snapmaker.com/t/spare-parts/27641/15 "2022-10-28T08:55:14Z")

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Thanks for nothing vice versa - why did you not share your communication with Snapmaker support for the benefit of others? Not sure what you expect from the forum by being so impolite and unfriendly…
