# Snapmaker Ray Enclosure lid warping

**URL:** <https://forum.snapmaker.com/t/snapmaker-ray-enclosure-lid-warping/35745>\
**Category:** Ray (Laser)\
**Created:** [April 29, 2024, 9:38pm UTC](https://forum.snapmaker.com/t/snapmaker-ray-enclosure-lid-warping/35745 "2024-04-29T21:38:59Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![chogardjr](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/chogardjr/32/24199_2.png) [@chogardjr](https://forum.snapmaker.com/u/chogardjr)\
**Post date:** [April 29, 2024, 9:38pm UTC](https://forum.snapmaker.com/t/snapmaker-ray-enclosure-lid-warping/35745/1 "2024-04-29T21:38:59Z")

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Is anyone else having an issue with the Ray enclosure lid warping upwards in the corners? Anyone know how to fix this?

 ![photo_2024-04-29_16-32-08](https://us1.discourse-cdn.com/flex022/uploads/snapmaker/original/3X/0/4/04ba0c19f14910311c7804f6d0cd39aa40f0ef7b.jpeg)

Customer Support provided a solution to fix the warping

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**Author:** ![ku3](https://avatars.discourse-cdn.com/v4/letter/k/e8c25b/32.png) [@ku3](https://forum.snapmaker.com/u/ku3)\
**Post date:** [April 30, 2024, 5:22am UTC](https://forum.snapmaker.com/t/snapmaker-ray-enclosure-lid-warping/35745/2 "2024-04-30T05:22:25Z")

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Hi,  
I don’t see any warping of the lid on my Ray… I think you should contact the support as this could be connected with a problem in the production… 🤔

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**Author:** ![belgocontrol](https://avatars.discourse-cdn.com/v4/letter/b/7ab992/32.png) [@belgocontrol](https://forum.snapmaker.com/u/belgocontrol)\
**Post date:** [May 1, 2024, 12:56pm UTC](https://forum.snapmaker.com/t/snapmaker-ray-enclosure-lid-warping/35745/3 "2024-05-01T12:56:09Z")

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Hello there,

I have the exact same problem. Thanks for having shared this. I hope we can find a solution!

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**Author:** ![xchrisd](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/xchrisd/32/1503_2.png) [@xchrisd](https://forum.snapmaker.com/u/xchrisd)\
**Post date:** [May 1, 2024, 6:42pm UTC](https://forum.snapmaker.com/t/snapmaker-ray-enclosure-lid-warping/35745/4 "2024-05-01T18:42:44Z")

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You have to ask support anyway:  
[https://snapmaker.formcrafts.com/support-ticket](https://snapmaker.formcrafts.com/support-ticket)

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**Author:** ![snapUser](https://avatars.discourse-cdn.com/v4/letter/s/e19b73/32.png) [@snapUser](https://forum.snapmaker.com/u/snapUser)\
**Post date:** [May 1, 2024, 6:55pm UTC](https://forum.snapmaker.com/t/snapmaker-ray-enclosure-lid-warping/35745/5 "2024-05-01T18:55:16Z")

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Looks like something some 3M VHB tape would take care of.

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**Author:** ![chogardjr](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/chogardjr/32/24199_2.png) [@chogardjr](https://forum.snapmaker.com/u/chogardjr)\
**Post date:** [May 4, 2024, 1:44pm UTC](https://forum.snapmaker.com/t/snapmaker-ray-enclosure-lid-warping/35745/6 "2024-05-04T13:44:59Z")

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Would you please contact Snapmaker support with pictures of your enclosure. I reached out to them the day after making this original post and they just responded this morning. They said no one else has reported this happening. If this is happening to some people we need to let them know so they can work on a solution and fix for future builds. Use the link xchrisd posted just below your original post.

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**Author:** ![belgocontrol](https://avatars.discourse-cdn.com/v4/letter/b/7ab992/32.png) [@belgocontrol](https://forum.snapmaker.com/u/belgocontrol)\
**Post date:** [May 5, 2024, 10:00am UTC](https://forum.snapmaker.com/t/snapmaker-ray-enclosure-lid-warping/35745/7 "2024-05-05T10:00:26Z")

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I just submitted a support ticket. Now wait and see.

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**Author:** ![chogardjr](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/chogardjr/32/24199_2.png) [@chogardjr](https://forum.snapmaker.com/u/chogardjr)\
**Post date:** [May 6, 2024, 9:56pm UTC](https://forum.snapmaker.com/t/snapmaker-ray-enclosure-lid-warping/35745/8 "2024-05-06T21:56:05Z")

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Customer Support replied and sent a video that did indeed fix the warping.
