Snapmaker Care for Artisan

We’ve released Snapmaker Care for Artisan and this information has also been sent to your email. Check it out now!

Product Overview

  • Extended Warranty for Two Incidents: Snapmaker Care covers two incidents of repair or replacement from the purchase of the machine to one year after the end of the standard warranty.

  • Worry-free Coverage: Snapmaker Care covers accidental damage of any machine parts, including but not limited to toolheads, modules and platforms.

  • Free Shipping: The repaired or spare parts enjoy free shipping.

Artisan users enjoy exclusive 10% OFF with code: care10

Please note: users can purchase Artisan Care until March 1st. After March 1st, only customers who have received their orders within 30 days are eligible to purchase Artisan Care.

Buy now

US Store: https://us.snapmaker.com/products/snapmaker-care-for-artisan

EU Store: https://eu.snapmaker.com/products/snapmaker-care-for-artisan

Global Store: https://shop.snapmaker.com/pro…/snapmaker-care-for-artisan

More details: THE 3-IN-1 3D PRINTER - Snapmaker

If you have any questions, feel free to share them in the comments.

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New Update|Snapmaker Care for Artisan

Dear Snapmaker Artisan users,

We’ve updated Snapmaker Care for Artisan and this information has also been sent to your email. Check it out now! Understanding that the cost of Artisan Care may be a concern for some of you, we have taken significant steps to enhance the Artisan Care plan, making it more tailored to your needs. Inspired by extended warranty service models in other industries, we have separated some service fees associated with certain high-value modules, resulting in a lower overall purchase cost for Artisan Care. Now, Artisan Care is priced at $250/€270 for the Artisan 3-in-1 Model and $160/€170 for the Artisan 3D Printing Version!

Please note:

  • If you have purchased the Artisan 40W Laser Combo, please select Artisan Care for the Artisan 3-in-1 Model, rather than for the 3D Printing Version.

  • If you have purchased Artisan Care after January 17th, our customer service team will reach out to you via the email provided by February 8th.

Additionally, all Snapmaker Artisan users can enjoy an exclusive 10% OFF with code: care10

US Store: https://us.snapmaker.com/products/snapmaker-care-for-artisan

EU Store: https://eu.snapmaker.com/products/snapmaker-care-for-artisan

Global Store: https://shop.snapmaker.com/pro…/snapmaker-care-for-artisan

Artisan Care Benefits:

• Same coverage as the standard warranty policy. • Extended one-year warranty for two incidents. • Covers accidental damage. • Free shipping of the replacement parts.

Please note that the replacement of certain modules/components is subject to the service fees listed below.

  • Dual Extrusion Module / 10W Laser Module: $89/€99

  • 200W CNC Module / Single Linear Module / 10W Laser Diode / Touch Screen: $59/€69

Limited-time Offer:

We’d also like to inform you that the window for purchasing Artisan Care is open until March 1, 2024. If you have any need for extended warranty services, please be sure not to miss this opportunity. After this date, we will no longer support Care purchases made after the expiration of the standard warranty. Artisan Care can only be selected within one month of the Artisan machine purchase date.

We believe that this update will better meet your needs and provide a more balanced solution for everyone. We greatly appreciate your ongoing support and feedback as we strive to improve our offerings. If you have any questions or require further assistance, please do not hesitate to reach out to our customer service team at info@snapmaker.com. Thank you!