# Snapmaker 2.0 Laser camera caputer issue

**URL:** <https://forum.snapmaker.com/t/snapmaker-2-0-laser-camera-caputer-issue/13514>\
**Category:** Snapmaker 2.0 (3-in-1)\
**Created:** [December 28, 2020, 5:07pm UTC](https://forum.snapmaker.com/t/snapmaker-2-0-laser-camera-caputer-issue/13514 "2020-12-28T17:07:49Z")\
**Posts on this page:** 1\
**Showing post:** 18

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**Author:** ![sdj544](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/sdj544/32/11365_2.png) [@sdj544](https://forum.snapmaker.com/u/sdj544)\
**Post date:** [December 31, 2020, 7:51pm UTC](https://forum.snapmaker.com/t/snapmaker-2-0-laser-camera-caputer-issue/13514/18 "2020-12-31T19:51:46Z")

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> [@brent113](#):
>
> I do think snapmaker is aware of it.

The few times I’d complained and shared my results the responses were less than satisfactory.

> [@Cannot get accurate camera aid background for laser](https://forum.snapmaker.com/t/cannot-get-accurate-camera-aid-background-for-laser/4492/23):
>
> I have exactly the same problem. the pictures on the right are shifted by about 1cm. Did you get a solution to the problem from support?

> [@Camera calibration doesn't work on thicker objects?](https://forum.snapmaker.com/t/camera-calibration-doesnt-work-on-thicker-objects/8554):
>
> Trying to make sense of camera calibration. I’m trying to use it on a piece of stock that’s 23mm thick and can’t get it to line up at all. I did some tests and printed out a grid to see what was happening: I did the camera capture on the paper flat to to the bed and then using that I arranged a smaller grid and laid out some letters to use to check: Those results are acceptable (although vertical is off a couple mm but I can adjust f…

Maybe they’re working on this but there has been nothing that would lead me to believe this is the case. I wouldn’t count on it. I think there may be an inherent problem with the way they’re trying to do it with 9 pictures and parallax. Maybe it’s something that can be adjusted for but they obviously haven’t yet. I wish it could just take one picture of the center from full height. That would work with 90% of what I do.

-S

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