# Single extrude module dead trouble shooting

**URL:** <https://forum.snapmaker.com/t/single-extrude-module-dead-trouble-shooting/40167>\
**Category:** Snapmaker 2.0 (3-in-1)\
**Tags:** 3DP\
**Created:** [October 13, 2025, 11:59am UTC](https://forum.snapmaker.com/t/single-extrude-module-dead-trouble-shooting/40167 "2025-10-13T11:59:04Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Koop37](https://avatars.discourse-cdn.com/v4/letter/k/90ced4/32.png) [@Koop37](https://forum.snapmaker.com/u/Koop37)\
**Post date:** [October 13, 2025, 11:59am UTC](https://forum.snapmaker.com/t/single-extrude-module-dead-trouble-shooting/40167/1 "2025-10-13T11:59:05Z")

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Hello all,

So it looks like i got a clogged nozzle. it ran like that for a hour or two. pulled the filament out cleaned up the shredded filament dust etc.

Now trying to reload the filament i cant get the head to heat up, it just sits there, the fan does not come on, nothing…

any suggestions??

Thank you!!

 ![image](https://us1.discourse-cdn.com/flex022/uploads/snapmaker/original/3X/7/7/777d5d90300e5632a06d4803ce6c76b34926ec18.jpeg)

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**Author:** ![Hauke](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/hauke/32/5704_2.png) [@Hauke](https://forum.snapmaker.com/u/Hauke)\
**Post date:** [October 13, 2025, 12:29pm UTC](https://forum.snapmaker.com/t/single-extrude-module-dead-trouble-shooting/40167/2 "2025-10-13T12:29:17Z")

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Check if your toolhead cable is correctly seated (switch off machine before - people have damaged their controller and toolhead by accidentily inserting the toolhead cable wrong way around with machine turned on), and also check if the connector of the hotend/thermistor is still well connected. I suppose the latter has a certain chance to get dislodged by your undertaking. If all cables are sitting well and still it does not work:

- attach another toolhead (to double check that your toolhead cable is issue free, and also the controller is working)
- Closely inspect if any wire has broken from your thermistor (and potentially also the heater)
- If you have, as a test replace your hotend with a spare one - does it work then?

This should help you getting closer to the root cause…

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**Author:** ![Koop37](https://avatars.discourse-cdn.com/v4/letter/k/90ced4/32.png) [@Koop37](https://forum.snapmaker.com/u/Koop37)\
**Post date:** [October 20, 2025, 12:20pm UTC](https://forum.snapmaker.com/t/single-extrude-module-dead-trouble-shooting/40167/3 "2025-10-20T12:20:59Z")

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Hello Hauke,

thanks for the advise! and sorry it took a bit to get back to you.

I have tried all your suggestions, the other tool heads work fine and still no life out of the print head ☹

I think its replacement time?

thanks,

Kevin

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**Author:** ![Hauke](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/hauke/32/5704_2.png) [@Hauke](https://forum.snapmaker.com/u/Hauke)\
**Post date:** [October 20, 2025, 1:18pm UTC](https://forum.snapmaker.com/t/single-extrude-module-dead-trouble-shooting/40167/4 "2025-10-20T13:18:02Z")

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Potentially yes - but did you check the internal cabeling of the printhead? I mean this connector:

 ![image](https://us1.discourse-cdn.com/flex022/uploads/snapmaker/original/3X/1/6/166c737242868b5f97f307b703db15ad7b84cd4e.png)

If you have a spare hotend, perhaps try that one first.

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<div class="post-metadata">

**Author:** ![Koop37](https://avatars.discourse-cdn.com/v4/letter/k/90ced4/32.png) [@Koop37](https://forum.snapmaker.com/u/Koop37)\
**Post date:** [October 20, 2025, 2:13pm UTC](https://forum.snapmaker.com/t/single-extrude-module-dead-trouble-shooting/40167/5 "2025-10-20T14:13:09Z")

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Hi Hauke,

yes, it looks fine i put in a brand new hot head and everything checked the pins…

It was printing just b4 it quit. i originally thought it was a clog but I’m guessing the heat just turned off and it was not a clog.

Thanks