# Rotary issues? **URL:** \ **Category:** Snapmaker2.0 Troubleshooting guides\ **Created:** [March 2, 2026, 7:23pm UTC](https://forum.snapmaker.com/t/rotary-issues/41359 "2026-03-02T19:23:11Z")\ **Posts on this page:** 1\ **Showing post:** 6
**Author:** ![xchrisd](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/xchrisd/32/1503_2.png) [@xchrisd](https://forum.snapmaker.com/u/xchrisd)\ **Post date:** [March 30, 2026, 4:38pm UTC](https://forum.snapmaker.com/t/rotary-issues/41359/6 "2026-03-30T16:38:25Z")
If you are still under warranty I would open a ticket: [https://support.snapmaker.com/hc/en-us/requests/new](https://support.snapmaker.com/hc/en-us/requests/new) Here is a topic about lost steps of the rotary: > [@Strange Rotary Module behaviour](https://forum.snapmaker.com/t/strange-rotary-module-behaviour/19482/46): > > @sputnik I have a solution for the layer shifting that I worked with the team to work out. (Thanks Alice at Snapmaker!). @gbeeton Although I don’t think it would resolve your problem, it is plausible. And it is a 2 minute job, so couldn’t hurt to try! The Issue The Rotary sticks and slips origin on layers (regardless of 3D Printing, CNCing, Lasering): The Goal To loosen screws that may have been overtightened, leading to the rotary sticking and slipping. Step #01 Remove the 5… --- _[View the full topic](https://forum.snapmaker.com/t/rotary-issues/41359)._