# Problems with laser engraving

**URL:** <https://forum.snapmaker.com/t/problems-with-laser-engraving/720>\
**Category:** Snapmaker2.0 Troubleshooting guides\
**Created:** [December 26, 2017, 9:26am UTC](https://forum.snapmaker.com/t/problems-with-laser-engraving/720 "2017-12-26T09:26:31Z")\
**Posts on this page:** 1\
**Showing post:** 48

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**Author:** ![Rainie](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/rainie/32/36_2.png) [@Rainie](https://forum.snapmaker.com/u/Rainie)\
**Post date:** [March 15, 2018, 5:27am UTC](https://forum.snapmaker.com/t/problems-with-laser-engraving/720/48 "2018-03-15T05:27:07Z")

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Hi @vabavia,

Please upgrade the firmware to the latest version and try again: [Downloads and Updates for Firmware](http://forum.snapmaker.com/t/downloads-and-updates-for-firmware/1467/4)

By the way, does the printer work fine after you receive the new touch screen?

Have fun with your Snapmaker!

Best regards,  
Rainie

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