# Need a new controller for Snapmaker 2 A350

**URL:** <https://forum.snapmaker.com/t/need-a-new-controller-for-snapmaker-2-a350/28493>\
**Category:** Snapmaker 2.0 (3-in-1)\
**Created:** [December 20, 2022, 10:15am UTC](https://forum.snapmaker.com/t/need-a-new-controller-for-snapmaker-2-a350/28493 "2022-12-20T10:15:05Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Sebastian](https://avatars.discourse-cdn.com/v4/letter/s/4da419/32.png) [@Sebastian](https://forum.snapmaker.com/u/Sebastian)\
**Post date:** [December 20, 2022, 10:15am UTC](https://forum.snapmaker.com/t/need-a-new-controller-for-snapmaker-2-a350/28493/1 "2022-12-20T10:15:06Z")

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Hello everyone,

I hope preparations for the holidays are going great, but I have a very bad situation here: I need a new Snapmaker 2 controller for A350. Seems mine is broken.

What is the best way to get a new one in the EU?

I tried contacting support, but no answer as of yet.

Thanks!

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**Author:** ![Hauke](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/hauke/32/5704_2.png) [@Hauke](https://forum.snapmaker.com/u/Hauke)\
**Post date:** [December 20, 2022, 10:28am UTC](https://forum.snapmaker.com/t/need-a-new-controller-for-snapmaker-2-a350/28493/2 "2022-12-20T10:28:26Z")

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Simple Google search is your friend:

> **[Snapmaker Controller 2.0](https://www.igo3d.com/snapmaker-controller-2-0-de)**
>
> Snapmaker Controller 2.0

> **[Kontroller Snapmaker 2.0](https://www.3djake.de/snapmaker/kontroller)**
>
> Innovativer Ersatz-Kontroller für Snapmaker-Geräte. Preis: 99,99 €. Versandkostenfrei. Lieferung in 1 bis 2 Tagen. Kostenlose Hotline: 0800 55 66 40 515.

> **[Snapmaker Controller Module for Snapmaker 2.0 3-in-1 3D Printer | 3D Prima -...](https://www.3dprima.com/de/ersatzteile-zubehoer/hersteller/snapmaker/snapmaker-controller-module-for-snapmaker-2-0-3-in-1-3d-printer/a-26350)**

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**Author:** ![Sebastian](https://avatars.discourse-cdn.com/v4/letter/s/4da419/32.png) [@Sebastian](https://forum.snapmaker.com/u/Sebastian)\
**Post date:** [December 20, 2022, 10:54am UTC](https://forum.snapmaker.com/t/need-a-new-controller-for-snapmaker-2-a350/28493/3 "2022-12-20T10:54:58Z")

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Thank!  
I found those, but I was hoping for a more official snapmaker site 🙂 . Why doesn’t snapmaker offer the possibility to buy the controller from their site? [https://eu.snapmaker.com/](https://eu.snapmaker.com/)

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**Author:** ![Hauke](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/hauke/32/5704_2.png) [@Hauke](https://forum.snapmaker.com/u/Hauke)\
**Post date:** [December 20, 2022, 12:15pm UTC](https://forum.snapmaker.com/t/need-a-new-controller-for-snapmaker-2-a350/28493/4 "2022-12-20T12:15:15Z")

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Good question - I have no idea… I’d actually appreciate if Snapmaker would offer more parts for replacement. The icing on the cake would be if you could even buy sub-parts - e.g. the propriatory plugs/sockets. This would allow for more community engagement, by e.g. developing your own toolhead.

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**Author:** ![ElloryJaye](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/elloryjaye/32/13979_2.png) [@ElloryJaye](https://forum.snapmaker.com/u/ElloryJaye)\
**Post date:** [December 20, 2022, 3:43pm UTC](https://forum.snapmaker.com/t/need-a-new-controller-for-snapmaker-2-a350/28493/5 "2022-12-20T15:43:34Z")

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The listings @Hauke found are all from authorized official Snapmaker resellers per [Where to Buy - Snapmaker](https://snapmaker.com/where-to-buy) , so it should be safe ordering from any of them.

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**Author:** ![jaywinks](https://avatars.discourse-cdn.com/v4/letter/j/8797f3/32.png) [@jaywinks](https://forum.snapmaker.com/u/jaywinks)\
**Post date:** [March 11, 2023, 4:27pm UTC](https://forum.snapmaker.com/t/need-a-new-controller-for-snapmaker-2-a350/28493/6 "2023-03-11T16:27:19Z")

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Just ask SnapMaker support and they will set you up with an order for a controller. I did not find this out till I had already bought one from 3D Jake. They were fine but…
