# Luban Laser Module not working. Showing unhappy face **URL:** \ **Category:** Snapmaker 2.0 (3-in-1)\ **Created:** [May 16, 2021, 7:06pm UTC](https://forum.snapmaker.com/t/luban-laser-module-not-working-showing-unhappy-face/18719 "2021-05-16T19:06:01Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![sparkytx](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/sparkytx/32/8513_2.png) [@sparkytx](https://forum.snapmaker.com/u/sparkytx)\ **Post date:** [May 16, 2021, 7:06pm UTC](https://forum.snapmaker.com/t/luban-laser-module-not-working-showing-unhappy-face/18719/1 "2021-05-16T19:06:01Z")
I recently upgraded the firmware to V1,12.0 while I was using the 3d head. I switched to the laser head and can not get anything to work. First, snapmaker said I had to upgrade the firmware but it also said it was the latest version. I fixed this by upgrading using a file from the USB. Second, Luban is not showing any output on my source file. It just shows an unhappy face inthe upper left corner. For the life of me, I can find out any other reason it would be unhappy. Am I missing a error log somewhere? ---
**Author:** ![sdj544](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/sdj544/32/11365_2.png) [@sdj544](https://forum.snapmaker.com/u/sdj544)\ **Post date:** [May 16, 2021, 9:12pm UTC](https://forum.snapmaker.com/t/luban-laser-module-not-working-showing-unhappy-face/18719/2 "2021-05-16T21:12:46Z")
Did you upgrade the laser head also? You have to upgrade each module separately by running firmware upgrade from usb repeatedly for each. -S ---
**Author:** ![Edwin](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/edwin/32/13481_2.png) [@Edwin](https://forum.snapmaker.com/u/Edwin)\ **Post date:** [May 17, 2021, 3:29am UTC](https://forum.snapmaker.com/t/luban-laser-module-not-working-showing-unhappy-face/18719/4 "2021-05-17T03:29:28Z")
Have you update Snapmaker Luban to V3.15.1. [Snapmaker Luban Downloads and Updates - #24 by parachvte](https://forum.snapmaker.com/t/snapmaker-luban-downloads-and-updates/4949/24) If so, please a screenshot of Luban. In addition, I am not sure about the unhappy face in the upper left corner. Edwin ---
**Author:** ![sparkytx](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/sparkytx/32/8513_2.png) [@sparkytx](https://forum.snapmaker.com/u/sparkytx)\ **Post date:** [May 17, 2021, 1:52pm UTC](https://forum.snapmaker.com/t/luban-laser-module-not-working-showing-unhappy-face/18719/5 "2021-05-17T13:52:59Z")
Thank you for the replies. I did upgrade my print head via USB. version is now 1.12.1\_20210419. It is strange that it is not more obvious that you have to upgrade each module and the firmware option on the device does not work. The real question is what does this mean? Is there a real error message somewhere? ![image_2021-05-17_085057](https://us1.discourse-cdn.com/flex022/uploads/snapmaker/original/2X/f/f5409d4cd8da00273f611771e9fc16e34b752b91.png) ---
**Author:** ![MooseJuice](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/moosejuice/32/10684_2.png) [@MooseJuice](https://forum.snapmaker.com/u/MooseJuice)\ **Post date:** [May 17, 2021, 2:45pm UTC](https://forum.snapmaker.com/t/luban-laser-module-not-working-showing-unhappy-face/18719/6 "2021-05-17T14:45:05Z")
it IS strange. I dont like it, because I havent even used laser or CNC yet, and its not going to assist me in updating the module firmware automatically if and when I do end up using them??? ---
**Author:** ![sparkytx](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/sparkytx/32/8513_2.png) [@sparkytx](https://forum.snapmaker.com/u/sparkytx)\ **Post date:** [May 17, 2021, 4:24pm UTC](https://forum.snapmaker.com/t/luban-laser-module-not-working-showing-unhappy-face/18719/7 "2021-05-17T16:24:29Z")
The snapmaker unit only updated my3d printing head when I update via the wireless update. then it would not let me update it again. Hopefully the update to the next version will be easier. ---
**Author:** ![sparkytx](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/sparkytx/32/8513_2.png) [@sparkytx](https://forum.snapmaker.com/u/sparkytx)\ **Post date:** [May 17, 2021, 8:27pm UTC](https://forum.snapmaker.com/t/luban-laser-module-not-working-showing-unhappy-face/18719/8 "2021-05-17T20:27:17Z")
I clicked on a bunch of stuff. I selected 4d axis then 3d axis again and the unhappy face went away. I wish there were better error messages ---
**Author:** ![Edwin](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/edwin/32/13481_2.png) [@Edwin](https://forum.snapmaker.com/u/Edwin)\ **Post date:** [May 18, 2021, 3:52am UTC](https://forum.snapmaker.com/t/luban-laser-module-not-working-showing-unhappy-face/18719/9 "2021-05-18T03:52:27Z")
Issue received. I have forwarded this error message to our UI team.