# Laser turn to 0%

**URL:** <https://forum.snapmaker.com/t/laser-turn-to-0/35871>\
**Category:** Snapmaker Luban\
**Tags:** Laser\
**Created:** [May 16, 2024, 7:17am UTC](https://forum.snapmaker.com/t/laser-turn-to-0/35871 "2024-05-16T07:17:12Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Ahmad3D](https://avatars.discourse-cdn.com/v4/letter/a/779978/32.png) [@Ahmad3D](https://forum.snapmaker.com/u/Ahmad3D)\
**Post date:** [May 16, 2024, 7:17am UTC](https://forum.snapmaker.com/t/laser-turn-to-0/35871/1 "2024-05-16T07:17:12Z")

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Hi all, I am new here, I have a question for my Snapmaker Artisan. When I am using USB cable, the file is loaded correctly. But the problem is that while laser cutting the power stays at 0%. When increasing the power manually it cuts the path too. I am not sure how to fix this. I am using Luban 4.12. Anyone knows a method to fix this?

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**Author:** ![Ahmad3D](https://avatars.discourse-cdn.com/v4/letter/a/779978/32.png) [@Ahmad3D](https://forum.snapmaker.com/u/Ahmad3D)\
**Post date:** [May 20, 2024, 12:53pm UTC](https://forum.snapmaker.com/t/laser-turn-to-0/35871/2 "2024-05-20T12:53:10Z")

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All good now, Just update both software on the Luban and firmware on the machine. It works great!!