# Just got error code 13-18 and will not print

**URL:** <https://forum.snapmaker.com/t/just-got-error-code-13-18-and-will-not-print/32900>\
**Category:** Artisan Troubleshooting guides\
**Created:** [September 16, 2023, 10:28pm UTC](https://forum.snapmaker.com/t/just-got-error-code-13-18-and-will-not-print/32900 "2023-09-16T22:28:27Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![fdx12345](https://avatars.discourse-cdn.com/v4/letter/f/977dab/32.png) [@fdx12345](https://forum.snapmaker.com/u/fdx12345)\
**Post date:** [September 16, 2023, 10:28pm UTC](https://forum.snapmaker.com/t/just-got-error-code-13-18-and-will-not-print/32900/1 "2023-09-16T22:28:27Z")

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I loaded in the latest bios for the Artisan last night (showed up in my Artisan display to be done). Now when I try to print something I am getting an Error code: 13-18 which is a clogged or pushed up nozzle. Both nozzles work just fine in loading and unloading filament but that is as far as I can get due to the error code. I am out of business until i can get the error code corrected.  
Any idea what the issue may be and how to correct/ Is this a bug with the new update?? If so, how can I load in the old update or fix the issue.

 ![Nozzle Problem](https://us1.discourse-cdn.com/flex022/uploads/snapmaker/original/3X/5/4/54bf067bc1b0da8c517e788190a0e1a7153d4104.jpeg)

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**Author:** ![nweolu](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/nweolu/32/23079_2.png) [@nweolu](https://forum.snapmaker.com/u/nweolu)\
**Post date:** [September 17, 2023, 2:12am UTC](https://forum.snapmaker.com/t/just-got-error-code-13-18-and-will-not-print/32900/2 "2023-09-17T02:12:44Z")

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If you already checked what it suggests, and it looks good, try [Support Ticket Form](https://snapmaker.formcrafts.com/support-ticket)

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**Author:** ![artisan54](https://avatars.discourse-cdn.com/v4/letter/a/34f0e0/32.png) [@artisan54](https://forum.snapmaker.com/u/artisan54)\
**Post date:** [November 25, 2024, 6:56pm UTC](https://forum.snapmaker.com/t/just-got-error-code-13-18-and-will-not-print/32900/3 "2024-11-25T18:56:36Z")

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Any update here?

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**Author:** ![Wyphorn](https://avatars.discourse-cdn.com/v4/letter/w/ebca7d/32.png) [@Wyphorn](https://forum.snapmaker.com/u/Wyphorn)\
**Post date:** [November 25, 2024, 7:20pm UTC](https://forum.snapmaker.com/t/just-got-error-code-13-18-and-will-not-print/32900/4 "2024-11-25T19:20:25Z")

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I Had this Error when printing fast with a 0.6 nozzle. There was not enough filament extruded (especially at infill) and the infill got bumby. With every new layer my extruder scratched over the bad surface and stumbled and this result in the same message. I Just had to print slower.

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**Author:** ![xchrisd](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/xchrisd/32/1503_2.png) [@xchrisd](https://forum.snapmaker.com/u/xchrisd)\
**Post date:** [November 25, 2024, 8:00pm UTC](https://forum.snapmaker.com/t/just-got-error-code-13-18-and-will-not-print/32900/5 "2024-11-25T20:00:30Z")

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Official troubleshooting here:  
[https://wiki.snapmaker.com/en/snapmaker\_artisan/troubleshooting/error\_code\_13-12\_13-18](https://wiki.snapmaker.com/en/snapmaker_artisan/troubleshooting/error_code_13-12_13-18)