# J1S Wizard Issues **URL:** \ **Category:** J1/J1s IDEX\ **Created:** [April 5, 2024, 5:11pm UTC](https://forum.snapmaker.com/t/j1s-wizard-issues/35513 "2024-04-05T17:11:50Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![Corrywl](https://avatars.discourse-cdn.com/v4/letter/c/dc4da7/32.png) [@Corrywl](https://forum.snapmaker.com/u/Corrywl)\ **Post date:** [April 5, 2024, 7:17pm UTC](https://forum.snapmaker.com/t/j1s-wizard-issues/35513/2 "2024-04-05T19:17:17Z")
Found this and it fixed the issue: > [@J1s First Use - Calibration Failure, possibly need to factory reset?](https://forum.snapmaker.com/t/j1s-first-use-calibration-failure-possibly-need-to-factory-reset/32300): > > Hello, I’m scratching my head trying to figure out where to go from here. All help from support or experienced users would be greatly appreciated. I’ve attached a link to the video of me reproducing the problem here: I ordered a Snapmaker J1s about 2 weeks ago and it arrived at my house yesterday. I unboxed it according to the instructions, connected it to wifi, and began running through the first use wizard. The first odd thing I noticed was during heated bed leveling. The left extruder we… --- _[View the full topic](https://forum.snapmaker.com/t/j1s-wizard-issues/35513)._