# Issues with generating g-code?
**URL:** https://forum.snapmaker.com/t/issues-with-generating-g-code/5857
**Category:** Snapmaker2.0 Troubleshooting guides
**Created:** [April 6, 2020, 10:07pm UTC](https://forum.snapmaker.com/t/issues-with-generating-g-code/5857 "2020-04-06T22:07:45Z")
**Posts on this page:** 19
**Page:** 1
### Author:  [@snapmaker75](https://forum.snapmaker.com/u/snapmaker75)
#### Post date: [April 6, 2020, 10:07pm UTC](https://forum.snapmaker.com/t/issues-with-generating-g-code/5857/1 "2020-04-06T22:07:45Z")
Im having trouble generating g-code. It takes an hour after clicking the generate g-code button for the, slicing 100%, screen to go away. After it loads, it stays on the loaded model successfully and won’t let me click anything other than the export model button. How I fix these issues?
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### Author:  [@JKC20](https://forum.snapmaker.com/u/JKC20)
#### Post date: [April 8, 2020, 2:51am UTC](https://forum.snapmaker.com/t/issues-with-generating-g-code/5857/2 "2020-04-08T02:51:03Z")
Could you post your file here? We will see if we could reproduce the problem. Currently the Snapmaker Luban doesn’t handle extremely large files well.
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### Author:  [@snapmaker75](https://forum.snapmaker.com/u/snapmaker75)
#### Post date: [April 9, 2020, 5:45pm UTC](https://forum.snapmaker.com/t/issues-with-generating-g-code/5857/3 "2020-04-09T17:45:17Z")
Im having trouble uploading the file. It is saying that new users can not upload files. Do you know how long your account needs to exist for it to not be considered a “new user”?
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### Author:  [@JKC20](https://forum.snapmaker.com/u/JKC20)
#### Post date: [April 10, 2020, 1:06am UTC](https://forum.snapmaker.com/t/issues-with-generating-g-code/5857/4 "2020-04-10T01:06:19Z")
The default setting for promoting to the next tier from a new user on a Discourse forum is enter 5 topics, read 30 posts, and read posts for 10 minutes. Feel free to send me the file through PM.
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### Author:  [@snapmaker75](https://forum.snapmaker.com/u/snapmaker75)
#### Post date: [April 11, 2020, 1:19am UTC](https://forum.snapmaker.com/t/issues-with-generating-g-code/5857/5 "2020-04-11T01:19:48Z")
[Grand Krunk (1).stl](https://forum.snapmaker.com/uploads/short-url/mC2uVKPFzuXqoDXkgYPzT1BJmRY.stl) (684 Bytes)
Here is the file I’m trying to print. It gets stuck at slicing 100% and loaded model successfully after you hit generate g-code. When it gets stuck at loaded model successfully, Load g-code to workshop/export g-code to file both have a little red circle with a line running through it over them.
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### Author:  [@Tone](https://forum.snapmaker.com/u/Tone)
#### Post date: [April 11, 2020, 1:54am UTC](https://forum.snapmaker.com/t/issues-with-generating-g-code/5857/6 "2020-04-11T01:54:40Z")
Worked ok for me. Do you know that you have to scroll the workspace over to actually see what is loaded? What you’re seeing is the origin. On a Mac you control-click to scroll the window over to the right to see the GCODE path. On a PC I think it is a right-click. Not sure.
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### Author:  [@snapmaker75](https://forum.snapmaker.com/u/snapmaker75)
#### Post date: [April 12, 2020, 2:20am UTC](https://forum.snapmaker.com/t/issues-with-generating-g-code/5857/7 "2020-04-12T02:20:08Z")
This is how it ends up. I’m using the original snap maker in the 3D printing section. It is currently stuck on the slicing 100% screen and won’t let me tap the load g-code to workspace or export to file. I’m not sure how to get it into the flash or workspace.
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### Author:  [@Tone](https://forum.snapmaker.com/u/Tone)
#### Post date: [April 12, 2020, 3:06am UTC](https://forum.snapmaker.com/t/issues-with-generating-g-code/5857/8 "2020-04-12T03:06:23Z")
Ok, I see. You’re not even getting past the Generate Gcode.
I see that you’re on a Windows machine. What OS version?
What version of Snapmaker software you using? Luban? SnapmakerJS?
That file is not that large. My Mac takes about 3 seconds to generate gcode.
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### Author:  [@xchrisd](https://forum.snapmaker.com/u/xchrisd)
#### Post date: [April 12, 2020, 9:53am UTC](https://forum.snapmaker.com/t/issues-with-generating-g-code/5857/9 "2020-04-12T09:53:38Z")
For me on Win10 (8core Ryzen7, Gforce GTX970) using Luban 3.3.3 gcode generation works in seconds.
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### Author:  [@snapmaker75](https://forum.snapmaker.com/u/snapmaker75)
#### Post date: [April 12, 2020, 3:29pm UTC](https://forum.snapmaker.com/t/issues-with-generating-g-code/5857/10 "2020-04-12T15:29:46Z")
OS: Windows 7 professional and snapmakerJS 2.5.2
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### Author:  [@JKC20](https://forum.snapmaker.com/u/JKC20)
#### Post date: [April 13, 2020, 3:43am UTC](https://forum.snapmaker.com/t/issues-with-generating-g-code/5857/11 "2020-04-13T03:43:45Z")
Please try the newest version of the Snapmaker Luban, it is compatible with Snapmaker Original now.
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### Author:  [@snapmaker75](https://forum.snapmaker.com/u/snapmaker75)
#### Post date: [April 14, 2020, 4:09pm UTC](https://forum.snapmaker.com/t/issues-with-generating-g-code/5857/12 "2020-04-14T16:09:59Z")
Ok so ive tried it and the CNC and Laser work fine, however there isn’t even a section for the 3d printer? Is it supposed to be like that?
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### Author:  [@JKC20](https://forum.snapmaker.com/u/JKC20)
#### Post date: [April 15, 2020, 7:23am UTC](https://forum.snapmaker.com/t/issues-with-generating-g-code/5857/13 "2020-04-15T07:23:58Z")
No that’s strange. Luban should have a section for 3D printing and a page for the 3D printer. You can change your printer model in Settings highlighted in the lower left corner on the screenshot.
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### Author:  [@snapmaker75](https://forum.snapmaker.com/u/snapmaker75)
#### Post date: [April 16, 2020, 12:02am UTC](https://forum.snapmaker.com/t/issues-with-generating-g-code/5857/14 "2020-04-16T00:02:14Z")
 This is how it looks for me. I went to settings and restored default settings but nothing happened. I’m on version 3.3.3
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### Author:  [@JKC20](https://forum.snapmaker.com/u/JKC20)
#### Post date: [April 16, 2020, 2:51am UTC](https://forum.snapmaker.com/t/issues-with-generating-g-code/5857/15 "2020-04-16T02:51:02Z")
Luban doesn’t have the 3D printing section for 32-bit systems. Are you using a 32-bit or a 64-bit system?
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### Author:  [@snapmaker75](https://forum.snapmaker.com/u/snapmaker75)
#### Post date: [April 16, 2020, 8:52pm UTC](https://forum.snapmaker.com/t/issues-with-generating-g-code/5857/16 "2020-04-16T20:52:37Z")
im using 32-bit. anyway to get the 3d printer section? Another version perhaps?
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### Author:  [@JKC20](https://forum.snapmaker.com/u/JKC20)
#### Post date: [April 20, 2020, 2:25am UTC](https://forum.snapmaker.com/t/issues-with-generating-g-code/5857/17 "2020-04-20T02:25:03Z")
Hi, we dropped support for 3D slicing back when we released the Snapmakerjs V2.5.3. You could try the versions before V2.5.3. But you might run into stability issues with the previous versions. Hope that helps.
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### Author:  [@snapmaker75](https://forum.snapmaker.com/u/snapmaker75)
#### Post date: [April 27, 2020, 9:16pm UTC](https://forum.snapmaker.com/t/issues-with-generating-g-code/5857/18 "2020-04-27T21:16:40Z")
how do I find the older versions, are they on your site?
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### Author:  [@JKC20](https://forum.snapmaker.com/u/JKC20)
#### Post date: [April 28, 2020, 3:12am UTC](https://forum.snapmaker.com/t/issues-with-generating-g-code/5857/19 "2020-04-28T03:12:00Z")
We just reuploaded the installation file for version 2.5.2 (the latest version that still supports 3D slicing for 32-bit systems.). A minor issue was fixed in this reupload.
You can download the older versions here.
> [@Snapmakerjs Downloads and Updates](https://forum.snapmaker.com/t/snapmakerjs-downloads-and-updates/158/51):
>
> This thread is closed because the Snapmakerjs is now rebranded as the Snapmaker Luban. Please check out the Snapmaker Luban with the latest features and updates here.