Issue assembling enclosure door

Hi, we’re trying to put together the enclosure but two of the front door panel pins fell out and we’re not sure how it’s supposed to be all connected. Are we missing parts on the pins or something?

This washer kind of thing, (sorry not sure how it is called in english) has to be twice, once per pin, like shown at the left pin.

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yeah, it’s missing that washer (?) lol I am also not sure what that is called. I emailed support and waiting for a response

I will have my colleague @Potter here take a look at this.

Hi, I’ve submitted the request for a replacement of the enclosure door. We’ll ship it soon. And the missing parts is called E-Retaining Ring.


Yes Potter helped me get this taken care of via email. Thank you