# Inconsistent Machine Model

**URL:** <https://forum.snapmaker.com/t/inconsistent-machine-model/35873>\
**Category:** Artisan (3-in-1)\
**Created:** [May 16, 2024, 3:32pm UTC](https://forum.snapmaker.com/t/inconsistent-machine-model/35873 "2024-05-16T15:32:05Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Lew](https://avatars.discourse-cdn.com/v4/letter/l/8e7dd6/32.png) [@Lew](https://forum.snapmaker.com/u/Lew)\
**Post date:** [May 16, 2024, 3:32pm UTC](https://forum.snapmaker.com/t/inconsistent-machine-model/35873/1 "2024-05-16T15:32:05Z")

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I just updated to Luban 4.12.0 and machine firmware V2.5.24. Now I am receiving the following error message in Luban:  
 ![Artisan Issue](https://us1.discourse-cdn.com/flex022/uploads/snapmaker/original/3X/b/7/b7d90904045dfe105284dbc3aae134a31f316e39.png)

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**Author:** ![Boxkite](https://avatars.discourse-cdn.com/v4/letter/b/df705f/32.png) [@Boxkite](https://forum.snapmaker.com/u/Boxkite)\
**Post date:** [May 16, 2024, 3:34pm UTC](https://forum.snapmaker.com/t/inconsistent-machine-model/35873/2 "2024-05-16T15:34:48Z")

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And what happened when you went to settings as instructed in the error report?

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**Author:** ![Lew](https://avatars.discourse-cdn.com/v4/letter/l/8e7dd6/32.png) [@Lew](https://forum.snapmaker.com/u/Lew)\
**Post date:** [May 16, 2024, 4:55pm UTC](https://forum.snapmaker.com/t/inconsistent-machine-model/35873/3 "2024-05-16T16:55:44Z")

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Same error. But after 3 or 4 times, the error didn’t appear any more and I was able to start the print.

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**Author:** ![TheBum](https://avatars.discourse-cdn.com/v4/letter/t/eada6e/32.png) [@TheBum](https://forum.snapmaker.com/u/TheBum)\
**Post date:** [May 16, 2024, 5:18pm UTC](https://forum.snapmaker.com/t/inconsistent-machine-model/35873/4 "2024-05-16T17:18:00Z")

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Interesting, considering that the 2.5.24 release notes say:

- Fixed a bug that firmware would return wrong module hardware version info

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**Author:** ![Lew](https://avatars.discourse-cdn.com/v4/letter/l/8e7dd6/32.png) [@Lew](https://forum.snapmaker.com/u/Lew)\
**Post date:** [May 16, 2024, 5:34pm UTC](https://forum.snapmaker.com/t/inconsistent-machine-model/35873/5 "2024-05-16T17:34:29Z")

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Yes, I saw that. Perhaps the update didn’t take the first few tries.

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**Author:** ![lbjessen](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/lbjessen/32/25284_2.png) [@lbjessen](https://forum.snapmaker.com/u/lbjessen)\
**Post date:** [May 20, 2024, 8:16am UTC](https://forum.snapmaker.com/t/inconsistent-machine-model/35873/6 "2024-05-20T08:16:39Z")

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Go into maskine setup in Luban and set it to Artisan dual extruder as before and not type 2.