# Forum Terms & Rules

**URL:** <https://forum.snapmaker.com/t/forum-terms-rules/1445>\
**Category:** Snapmaker2.0 Troubleshooting guides\
**Created:** [February 10, 2018, 1:27pm UTC](https://forum.snapmaker.com/t/forum-terms-rules/1445 "2018-02-10T13:27:10Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Rainie](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/rainie/32/36_2.png) [@Rainie](https://forum.snapmaker.com/u/Rainie)\
**Post date:** [February 10, 2018, 1:27pm UTC](https://forum.snapmaker.com/t/forum-terms-rules/1445/1 "2018-02-10T13:27:11Z")

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Hi everyone,

Recently we have received complaints against other members in the forum and we find it’s of necessity to reclaim the Forum Terms & Rules, and more importantly, its mission. A forum is a place where people can share useful knowledge and help each other to grow and thrive!

Forum Terms & Rules:

- By joining this group, you warrant that you will not post any messages that are obscene, vulgar, sexually-oriented, hateful, threatening, or otherwise violative of any laws. The admins of this group reserve the right to remove, edit, move or close any content item for any reason.

- While debating and discussion is fine, we will not tolerate rudeness, profanity (or attempts to bypass profanity filters), insulting posts, personal attacks, or purposeless inflammatory posts. Our decision is final in these matters.

- Please refrain from posting meaningless topics, one-word (or short) non-sense posts, or the equivalent.

- Advertising, spamming, and trolling are not allowed. This includes using the forum, comments, picture comments, and private message systems to spam other members.

- **The admins shall be the sole arbitrator of what does and what does not violate community standards.**

Your respect for the rules and everyone in the forum will make this forum a better place for all Snap Makers. Thank you!

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**Author:** ![doug](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/doug/32/44_2.png) [@doug](https://forum.snapmaker.com/u/doug)\
**Post date:** [February 10, 2018, 1:36pm UTC](https://forum.snapmaker.com/t/forum-terms-rules/1445/2 "2018-02-10T13:36:48Z")

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@Rainie

Thank you, this is a good forum and i have found users to be helpful and inquisitive to learn. I for one, wish to see this collegiate good natured forum, prosper from all of our contributions.

Doug

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**Author:** ![mccaberm](https://avatars.discourse-cdn.com/v4/letter/m/7cd45c/32.png) [@mccaberm](https://forum.snapmaker.com/u/mccaberm)\
**Post date:** [December 30, 2019, 5:15pm UTC](https://forum.snapmaker.com/t/forum-terms-rules/1445/3 "2019-12-30T17:15:34Z")

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Hi, new user just testing to see if I can reply. I’m unable to post new topics. Still trying to figure out the forum.

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**Author:** ![DonF](https://avatars.discourse-cdn.com/v4/letter/d/ba9def/32.png) [@DonF](https://forum.snapmaker.com/u/DonF)\
**Post date:** [December 31, 2019, 7:19pm UTC](https://forum.snapmaker.com/t/forum-terms-rules/1445/4 "2019-12-31T19:19:45Z")

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I am a prospective user. My interest here is to learn about success with the snapmaker 2 CNC module.

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**Author:** ![doug](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/doug/32/44_2.png) [@doug](https://forum.snapmaker.com/u/doug)\
**Post date:** [January 1, 2020, 3:48am UTC](https://forum.snapmaker.com/t/forum-terms-rules/1445/5 "2020-01-01T03:48:59Z")

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Stay tuned…stories will start streaming in soon.

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**Author:** ![Dre64](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/dre64/32/1978_2.png) [@Dre64](https://forum.snapmaker.com/u/Dre64)\
**Post date:** [November 30, 2020, 11:42am UTC](https://forum.snapmaker.com/t/forum-terms-rules/1445/6 "2020-11-30T11:42:42Z")

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More than a year ago (maybe two) I created a topic about adding vector fonts to SnapmakerJS for laser cutting. I got several positive replies. Where are those post? It has gone! Why did you delete it?

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**Author:** ![ITmaze](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/itmaze/32/6225_2.png) [@ITmaze](https://forum.snapmaker.com/u/ITmaze)\
**Post date:** [November 30, 2020, 12:01pm UTC](https://forum.snapmaker.com/t/forum-terms-rules/1445/7 "2020-11-30T12:01:03Z")

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I haven’t been here that long, but could it have been lost in the transition to the Discourse platform?

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**Author:** ![Dre64](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/dre64/32/1978_2.png) [@Dre64](https://forum.snapmaker.com/u/Dre64)\
**Post date:** [November 30, 2020, 12:40pm UTC](https://forum.snapmaker.com/t/forum-terms-rules/1445/8 "2020-11-30T12:40:11Z")

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Maybe. Now you say so, I remember that a change in the forum had been announced but I didn’t really notice a change. Can you retrieve the lost post from a backup? I don’t have a copy. I actually consulted the forum how I did two years ago because Luban doesn’t have the possibility to laser cut the outline or perimeter of fonts.

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**Author:** ![Erich](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/erich/32/12291_2.png) [@Erich](https://forum.snapmaker.com/u/Erich)\
**Post date:** [April 13, 2021, 6:49am UTC](https://forum.snapmaker.com/t/forum-terms-rules/1445/9 "2021-04-13T06:49:41Z")

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Guten Tag Zusammen, meine Name ist Erich, ich bin Senior und möchte Snapmaker für technische Elemente einsetzen, z. B. Zahnräder. Meinen A350 besitze ich seit 12/ 2020, und seitdem habe ich technische Probleme, die einen Druck nicht ermöglichen. Ich hoffe, dass mir in nächster Zeit der Start mit eurer Hilfe gelingt.  
Beste Grüße aus DE von  
Erich

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**Author:** ![Edwin](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/edwin/32/13481_2.png) [@Edwin](https://forum.snapmaker.com/u/Edwin)\
**Post date:** [April 13, 2021, 7:07am UTC](https://forum.snapmaker.com/t/forum-terms-rules/1445/10 "2021-04-13T07:07:34Z")

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I will PM you about your problems.

Cheers  
Edwin

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**Author:** ![drplunk](https://avatars.discourse-cdn.com/v4/letter/d/e79b87/32.png) [@drplunk](https://forum.snapmaker.com/u/drplunk)\
**Post date:** [October 15, 2021, 12:22am UTC](https://forum.snapmaker.com/t/forum-terms-rules/1445/11 "2021-10-15T00:22:08Z")

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Hi, my name is Ray I am very new to Snapmaker. I have the 350 2.0 with enclosure. I’m just now trying to get started. I’m glad to join the forum.

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**Author:** ![Melitta\_Snapmaker](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/melitta_snapmaker/32/13706_2.png) [@Melitta\_Snapmaker](https://forum.snapmaker.com/u/Melitta_Snapmaker)\
**Post date:** [December 13, 2021, 3:54am UTC](https://forum.snapmaker.com/t/forum-terms-rules/1445/12 "2021-12-13T03:54:03Z")

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**Author:** ![wnAWS](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/wnaws/32/20467_2.png) [@wnAWS](https://forum.snapmaker.com/u/wnAWS)\
**Post date:** [January 16, 2023, 1:02pm UTC](https://forum.snapmaker.com/t/forum-terms-rules/1445/14 "2023-01-16T13:02:54Z")

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Glad to be part of the group. I’m retired, but work with a group that builds assistive devices for the disabled. We’re generally new to 3D printing, so it’s good to have a group to ishare information with.

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**Author:** ![wnAWS](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/wnaws/32/20467_2.png) [@wnAWS](https://forum.snapmaker.com/u/wnAWS)\
**Post date:** [January 16, 2023, 1:08pm UTC](https://forum.snapmaker.com/t/forum-terms-rules/1445/15 "2023-01-16T13:08:03Z")

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Thanks for this explanation. There seems to be a lot to learn. I see that there have been some unpleasant posts, so it’s good to have a moderated forum.

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**Author:** ![jwatches](https://avatars.discourse-cdn.com/v4/letter/j/f19dbf/32.png) [@jwatches](https://forum.snapmaker.com/u/jwatches)\
**Post date:** [November 10, 2023, 1:47am UTC](https://forum.snapmaker.com/t/forum-terms-rules/1445/16 "2023-11-10T01:47:29Z")

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Hi, I am retired and a complete newbie. Looking forward to getting started with my A250.

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**Author:** ![fatboy1271](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/fatboy1271/32/31087_2.png) [@fatboy1271](https://forum.snapmaker.com/u/fatboy1271)\
**Post date:** [December 31, 2025, 9:11pm UTC](https://forum.snapmaker.com/t/forum-terms-rules/1445/17 "2025-12-31T21:11:13Z")

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Why are Mods marking Posts as Solved? Shouldn’t that be up to the person actually posting the question?

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**Author:** ![Boxkite](https://avatars.discourse-cdn.com/v4/letter/b/df705f/32.png) [@Boxkite](https://forum.snapmaker.com/u/Boxkite)\
**Post date:** [December 31, 2025, 10:46pm UTC](https://forum.snapmaker.com/t/forum-terms-rules/1445/18 "2025-12-31T22:46:19Z")

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I noticed that. Even marked as solved when all there is is a link to support.  
Looks like an attempt to suppress discussion of printer issues.

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**Author:** ![fatboy1271](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/fatboy1271/32/31087_2.png) [@fatboy1271](https://forum.snapmaker.com/u/fatboy1271)\
**Post date:** [January 1, 2026, 3:12am UTC](https://forum.snapmaker.com/t/forum-terms-rules/1445/19 "2026-01-01T03:12:38Z")

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Yeah, trying to continue a “discussion” and the system constantly updating me that is has been solved gets old fast…

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**Author:** ![xchrisd](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/xchrisd/32/1503_2.png) [@xchrisd](https://forum.snapmaker.com/u/xchrisd)\
**Post date:** [January 1, 2026, 6:49pm UTC](https://forum.snapmaker.com/t/forum-terms-rules/1445/20 "2026-01-01T18:49:41Z")

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If it isn’t solved, the thread owner could unsolve it ( I guess, never did so..)

If it’s an advanced discussion, be sure it’s still about your intended question or maybe even open a new topic for a new question (if the solved mark is irritating you?).

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**Author:** ![fatboy1271](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/fatboy1271/32/31087_2.png) [@fatboy1271](https://forum.snapmaker.com/u/fatboy1271)\
**Post date:** [January 3, 2026, 1:22am UTC](https://forum.snapmaker.com/t/forum-terms-rules/1445/21 "2026-01-03T01:22:15Z")

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Yes, it is irritating…

- If I make a Post and it seems dormant
  - Maybe a Mod reachs out
    - I know that this could become **irritating** for the Mods though

  - Or an internal discussion could decide that after x amount of days/weeks a Mod will pick what they find as the Solution

- Less about Mods and more about the actual Forum backend… Get out of my face when I want to comment on a Post marked as Solved!
  - So annoying trying to be part of the Community and reply, maybe with encouragement or my own experience, and the Forum screaming at me that the Post has been Solved and do I really need to comment on it! Yes, yes I really do because I thought that’s how discussions worked 🙄

Frustration expressed, I’m calm now, thank you for listening 😂

fat 🤘 🤘
