# Filament reload... Wait, it's not out of filament **URL:** \ **Category:** Snapmaker 2.0 (3-in-1)\ **Created:** [February 23, 2020, 7:40pm UTC](https://forum.snapmaker.com/t/filament-reload-wait-its-not-out-of-filament/5398 "2020-02-23T19:40:46Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![Edwin](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/edwin/32/13481_2.png) [@Edwin](https://forum.snapmaker.com/u/Edwin)\ **Post date:** [April 22, 2020, 10:37am UTC](https://forum.snapmaker.com/t/filament-reload-wait-its-not-out-of-filament/5398/41 "2020-04-22T10:37:03Z")
Please dismantle the side board of the printing module and check if the switch works or not. When you insert the filament, you can hear ticking sound. If you not, you need to loosen the screws that fixes the switch slightly. Here is the video for your reference. > **[filament\_switch.mp4 (video)](https://drive.google.com/file/d/1DmoCL4kdj7EmXtx7Y1BglvTL7b-BghQj/view?usp=drive_open)** > > Google Drive file. Looking forward to your reply. Have a good day ![](https://snapmaker.zendesk.com/attachments/token/KdQlZb4gzpbtKbi0kv4KeXhKm/?name=inline-2082740638.png) ---
**Author:** ![andyryan1988](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/andyryan1988/32/4461_2.png) [@andyryan1988](https://forum.snapmaker.com/u/andyryan1988)\ **Post date:** [April 23, 2020, 9:38am UTC](https://forum.snapmaker.com/t/filament-reload-wait-its-not-out-of-filament/5398/42 "2020-04-23T09:38:57Z")
Had the Runout issue a couple of times yesterday. So took the side plate off as in the video. There is indeed a distinct “click” when the filament slides in and out. Regardless, I loosened the screws and tried to basically reseat the switch. But since the click was occurring anyway I’m not sure this is a hardware issue, or if it is, its within the switch itself. ---
**Author:** ![andyryan1988](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/andyryan1988/32/4461_2.png) [@andyryan1988](https://forum.snapmaker.com/u/andyryan1988)\ **Post date:** [April 26, 2020, 11:49am UTC](https://forum.snapmaker.com/t/filament-reload-wait-its-not-out-of-filament/5398/43 "2020-04-26T11:49:13Z")
Can confirm now that this is still happening ---
**Author:** ![Sivilotto](https://avatars.discourse-cdn.com/v4/letter/s/49beb7/32.png) [@Sivilotto](https://forum.snapmaker.com/u/Sivilotto)\ **Post date:** [April 26, 2020, 2:03pm UTC](https://forum.snapmaker.com/t/filament-reload-wait-its-not-out-of-filament/5398/44 "2020-04-26T14:03:03Z")
Hello, I just assembled my newly arrived a250. Tried the laser module without issues, I then went for the printing one but, as people above, I’m getting the run out of filament issue even with the filament in. Trying to reload the filament doesn’t fix the issue, neither does power cycling. I tried with updating the firmware but still no luck. ---
**Author:** ![Edwin](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/edwin/32/13481_2.png) [@Edwin](https://forum.snapmaker.com/u/Edwin)\ **Post date:** [April 26, 2020, 3:27pm UTC](https://forum.snapmaker.com/t/filament-reload-wait-its-not-out-of-filament/5398/45 "2020-04-26T15:27:49Z")
Got it and will do the research on our side. Keep in touch here. ---
**Author:** ![Edwin](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/edwin/32/13481_2.png) [@Edwin](https://forum.snapmaker.com/u/Edwin)\ **Post date:** [April 26, 2020, 3:29pm UTC](https://forum.snapmaker.com/t/filament-reload-wait-its-not-out-of-filament/5398/46 "2020-04-26T15:29:46Z")
Hi Andy, here is Edwin If the issue happens again, please use Snapmaker Luban to check the real working status of the filament switch. M119 SENDING:M119 Reporting endstop status x\_min: open x\_max: open y\_min: open y\_max: open z\_min: open z\_max: open z\_probe: open filament: TRIGGERED ---
**Author:** ![franqieboy](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/franqieboy/32/4479_2.png) [@franqieboy](https://forum.snapmaker.com/u/franqieboy)\ **Post date:** [April 27, 2020, 5:36pm UTC](https://forum.snapmaker.com/t/filament-reload-wait-its-not-out-of-filament/5398/47 "2020-04-27T17:36:56Z")
My 2.0 arrived just about a week ago. I have had this problem non stop, except for a couple of days. I thought it was needed some “driving in” before it worked. But now it appears again. I can print for about a minute then it stops. It appears on different filaments, worst with the one shipped from snapmaker. Since the text above is a little bit messy, and instructions scary to follow since it indicates that the machine stops to work if followed. Can we get a guide on how to check the status on the filament loader? ---
**Author:** ![DroneOn](https://avatars.discourse-cdn.com/v4/letter/d/bc8723/32.png) [@DroneOn](https://forum.snapmaker.com/u/DroneOn)\ **Post date:** [April 27, 2020, 8:42pm UTC](https://forum.snapmaker.com/t/filament-reload-wait-its-not-out-of-filament/5398/48 "2020-04-27T20:42:15Z")
You can connect via the USB cable and type M119 in the console terminal which will output the status of all endstops and switches. ---
**Author:** ![Edwin](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/edwin/32/13481_2.png) [@Edwin](https://forum.snapmaker.com/u/Edwin)\ **Post date:** [April 28, 2020, 1:41am UTC](https://forum.snapmaker.com/t/filament-reload-wait-its-not-out-of-filament/5398/49 "2020-04-28T01:41:12Z")
Did you encounter this “filament runout” issue? How about the frequency? You can connect the machine with the PC and then launch Snapmaker Luban. Enter command “M119” in the console and operate it. At the final line of the text, you can see “filament: TRIGGERED”, which means the filament is in and switch works fine. M119 SENDING:M119 Reporting endstop status x\_min: open x\_max: open y\_min: open y\_max: open z\_min: open z\_max: open z\_probe: open filament: TRIGGERED ---
**Author:** ![DroneOn](https://avatars.discourse-cdn.com/v4/letter/d/bc8723/32.png) [@DroneOn](https://forum.snapmaker.com/u/DroneOn)\ **Post date:** [April 28, 2020, 1:42pm UTC](https://forum.snapmaker.com/t/filament-reload-wait-its-not-out-of-filament/5398/50 "2020-04-28T13:42:44Z")
Can the filament sensor be disabled via the Touchscreen or some other way? ---
**Author:** ![Tone](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/tone/32/1278_2.png) [@Tone](https://forum.snapmaker.com/u/Tone)\ **Post date:** [April 28, 2020, 1:43pm UTC](https://forum.snapmaker.com/t/filament-reload-wait-its-not-out-of-filament/5398/51 "2020-04-28T13:43:57Z")
Yes, but I forget the Gcode. ---
**Author:** ![Edwin](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/edwin/32/13481_2.png) [@Edwin](https://forum.snapmaker.com/u/Edwin)\ **Post date:** [April 28, 2020, 1:44pm UTC](https://forum.snapmaker.com/t/filament-reload-wait-its-not-out-of-filament/5398/52 "2020-04-28T13:44:15Z")
Still no progress on this issue, but we are working on this. You can turn the filament sensor off if you want to print now. - `M412 S1`_Enable filament runout detection_ - `M412 S0`_Disable filament runout detection_ - `M412`_Report the current filament runout detection state_ ---
**Author:** ![Tone](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/tone/32/1278_2.png) [@Tone](https://forum.snapmaker.com/u/Tone)\ **Post date:** [April 28, 2020, 1:45pm UTC](https://forum.snapmaker.com/t/filament-reload-wait-its-not-out-of-filament/5398/53 "2020-04-28T13:45:48Z")
My trusty helper @Edwin just answered that! 🙂 ---
**Author:** ![franqieboy](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/franqieboy/32/4479_2.png) [@franqieboy](https://forum.snapmaker.com/u/franqieboy)\ **Post date:** [April 28, 2020, 5:28pm UTC](https://forum.snapmaker.com/t/filament-reload-wait-its-not-out-of-filament/5398/54 "2020-04-28T17:28:37Z")
This is excellent news, I have now thrown away about 1/3 of my filament due to recoverylosses. I have even tried to cut of a meter of filament to load it manually or with extremely little friction but it still stops almost all the time. I´ll turn off the sensor if i figure out how to follow the instructions above, thanks! ---
**Author:** ![franqieboy](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/franqieboy/32/4479_2.png) [@franqieboy](https://forum.snapmaker.com/u/franqieboy)\ **Post date:** [April 28, 2020, 5:35pm UTC](https://forum.snapmaker.com/t/filament-reload-wait-its-not-out-of-filament/5398/55 "2020-04-28T17:35:58Z")
Nothing happens, do I have to attach a cable instead of using the wifi? ![Snappie](https://us1.discourse-cdn.com/flex022/uploads/snapmaker/original/2X/3/33939bb277ffd816109eea7e866a930f0c84afd3.jpeg) ---
**Author:** ![franqieboy](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/franqieboy/32/4479_2.png) [@franqieboy](https://forum.snapmaker.com/u/franqieboy)\ **Post date:** [April 28, 2020, 5:46pm UTC](https://forum.snapmaker.com/t/filament-reload-wait-its-not-out-of-filament/5398/56 "2020-04-28T17:46:24Z")
Forget my last question, i now see DroneOn clearly said USB-Cable ---
**Author:** ![Edwin](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/edwin/32/13481_2.png) [@Edwin](https://forum.snapmaker.com/u/Edwin)\ **Post date:** [April 29, 2020, 12:48am UTC](https://forum.snapmaker.com/t/filament-reload-wait-its-not-out-of-filament/5398/57 "2020-04-29T00:48:42Z")
There is no return value if you send G-code command via Wi-Fi. You need to use the USB-cable. ---
**Author:** ![Edwin](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/edwin/32/13481_2.png) [@Edwin](https://forum.snapmaker.com/u/Edwin)\ **Post date:** [April 29, 2020, 12:49am UTC](https://forum.snapmaker.com/t/filament-reload-wait-its-not-out-of-filament/5398/58 "2020-04-29T00:49:38Z")
How about the frequency of “filament runout” message? ---
**Author:** ![franqieboy](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/franqieboy/32/4479_2.png) [@franqieboy](https://forum.snapmaker.com/u/franqieboy)\ **Post date:** [April 29, 2020, 8:01pm UTC](https://forum.snapmaker.com/t/filament-reload-wait-its-not-out-of-filament/5398/59 "2020-04-29T20:01:52Z")
Before I turned the sensor of, I had prints going for maximum five minutes before the filament runout message arrived. Ofthen it came after one minute. Now after turning it of i´ve had a 6 hour print without hazzles. Its a comfort, after struggeling for a week screaming in frustration my family prompted me to leave them or return the damn machine 🙂 ---
**Author:** ![AU\_Mech](https://avatars.discourse-cdn.com/v4/letter/a/ea5d25/32.png) [@AU\_Mech](https://forum.snapmaker.com/u/AU_Mech)\ **Post date:** [May 3, 2020, 4:34pm UTC](https://forum.snapmaker.com/t/filament-reload-wait-its-not-out-of-filament/5398/60 "2020-05-03T16:34:03Z")
I have this same issue as well. I submitted my issues to support. Same frequency where it stops about every 5 minutes. I was thinking it was a firmware or touchscreen controller issue because I was only getting the error based on running my projects off of the usb or transferring by WiFi and not when running the prints from serial connection. But now I have had a project just stop a few times now while running off of the serial connection and think the issues is related to the module / runout sensor like discussed here. Also, having prints stop while running of the serial connection are not power loss recoverable which is why I would like to get the issue fixed so I can run off of the USB. Thank you. [Previous page](https://forum.snapmaker.com/t/filament-reload-wait-its-not-out-of-filament/5398.md?page=2) [Next page](https://forum.snapmaker.com/t/filament-reload-wait-its-not-out-of-filament/5398.md?page=4)