# Error code 13-12

**URL:** <https://forum.snapmaker.com/t/error-code-13-12/30026>\
**Category:** Artisan (3-in-1)\
**Created:** [March 5, 2023, 10:40am UTC](https://forum.snapmaker.com/t/error-code-13-12/30026 "2023-03-05T10:40:39Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![peteryipdesign](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/peteryipdesign/32/1410_2.png) [@peteryipdesign](https://forum.snapmaker.com/u/peteryipdesign)\
**Post date:** [March 5, 2023, 10:40am UTC](https://forum.snapmaker.com/t/error-code-13-12/30026/1 "2023-03-05T10:40:39Z")

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While printing this morning the printer beeped a few times than the error message quickly when away.

I could find what the error code means and hoping someone can shine a light to this please.

‘Oops! Something went wrong  
Error code 13-12’

Thanks a lot

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**Author:** ![Georg2](https://avatars.discourse-cdn.com/v4/letter/g/e9c0ed/32.png) [@Georg2](https://forum.snapmaker.com/u/Georg2)\
**Post date:** [March 5, 2023, 11:28am UTC](https://forum.snapmaker.com/t/error-code-13-12/30026/2 "2023-03-05T11:28:05Z")

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When I got this message sporadically, I looked it up in the online documentation. That probably means that the height monitoring of the nozzle has detected a deviation. Or the sensor was triggered. I noticed that the filament feed to the spool was kept too short. Then I pulled the hose out further. I haven’t had this message since then.

 ![WIN_20230305_12_28_47_Pro](https://us1.discourse-cdn.com/flex022/uploads/snapmaker/original/3X/b/2/b2add29d073651af5efe60dddff4d9a615e5932c.jpeg)

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**Author:** ![peteryipdesign](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/peteryipdesign/32/1410_2.png) [@peteryipdesign](https://forum.snapmaker.com/u/peteryipdesign)\
**Post date:** [March 5, 2023, 3:00pm UTC](https://forum.snapmaker.com/t/error-code-13-12/30026/3 "2023-03-05T15:00:23Z")

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Thanks. Didn’t know there was an online manual.

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**Author:** ![Kola](https://avatars.discourse-cdn.com/v4/letter/k/77aa72/32.png) [@Kola](https://forum.snapmaker.com/u/Kola)\
**Post date:** [March 10, 2023, 4:37pm UTC](https://forum.snapmaker.com/t/error-code-13-12/30026/4 "2023-03-10T16:37:30Z")

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I Solved the Problem by turning the nozzle temperature high. I worked at 205 ° C when I also switched 210 ° C, this message no longer came.

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**Author:** ![Cole](https://avatars.discourse-cdn.com/v4/letter/c/53a042/32.png) [@Cole](https://forum.snapmaker.com/u/Cole)\
**Post date:** [April 23, 2023, 5:02pm UTC](https://forum.snapmaker.com/t/error-code-13-12/30026/5 "2023-04-23T17:02:29Z")

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I am getting error 13-12 I swapped nozzle and the filament moves easily. happens every time I extrude the right. I have tried multiple filaments and temp with multiple new nozzles