# Dual Extruder - Auto bed leveling fail **URL:** \ **Category:** Snapmaker 2.0 (3-in-1)\ **Created:** [June 18, 2023, 4:36am UTC](https://forum.snapmaker.com/t/dual-extruder-auto-bed-leveling-fail/31827 "2023-06-18T04:36:14Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![moosehead562](https://avatars.discourse-cdn.com/v4/letter/m/e68b1a/32.png) [@moosehead562](https://forum.snapmaker.com/u/moosehead562)\ **Post date:** [June 18, 2023, 4:36am UTC](https://forum.snapmaker.com/t/dual-extruder-auto-bed-leveling-fail/31827/1 "2023-06-18T04:36:15Z")
I was trying to level my bed because it all of a sudden wanted to print like a 1 inch above the bed for no reason. Now I get “AUTO BED LEVELING FAILED DURING PROBING HEATED BED. RESULT 7”. It does not even start to print. I select bed leveling and it heats the bed and when it gets to the next screen to show the progress, it gives me that message. I have tried resetting it but same issue. Any ideas? ![IMG_7078](https://us1.discourse-cdn.com/flex022/uploads/snapmaker/original/3X/7/9/79c4f098851d64ca30d88794e1be6d5f8ae96f86.jpeg) ---
**Author:** ![psyferre](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/psyferre/32/15310_2.png) [@psyferre](https://forum.snapmaker.com/u/psyferre)\ **Post date:** [June 18, 2023, 7:16am UTC](https://forum.snapmaker.com/t/dual-extruder-auto-bed-leveling-fail/31827/2 "2023-06-18T07:16:26Z")
I’m getting the same message, but “result 1”. It suddenly started printing spaghetti, and when I try to run the auto-leveling it goes down and then starts slamming itself into the bed. I’ve found that the sensor itself is broken and sticking out at an angle, presumably from said slamming. :: I tried securing the sensor and running calibration on both the current stable firmware and the recent beta, but get the same result. ![1](https://us1.discourse-cdn.com/flex022/uploads/snapmaker/original/3X/a/9/a9c380c4b6ea73e2bc891b43845e22c35fb15dff.jpeg) ![2](https://us1.discourse-cdn.com/flex022/uploads/snapmaker/original/3X/f/4/f4b09352db818c5bfc97673329c3958643fb323a.jpeg) ---
**Author:** ![Mxbrnr](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/mxbrnr/32/27569_2.png) [@Mxbrnr](https://forum.snapmaker.com/u/Mxbrnr)\ **Post date:** [June 18, 2023, 4:53pm UTC](https://forum.snapmaker.com/t/dual-extruder-auto-bed-leveling-fail/31827/3 "2023-06-18T16:53:36Z")
This is with the Dual Extruder? ---
**Author:** ![moosehead562](https://avatars.discourse-cdn.com/v4/letter/m/e68b1a/32.png) [@moosehead562](https://forum.snapmaker.com/u/moosehead562)\ **Post date:** [June 19, 2023, 4:02pm UTC](https://forum.snapmaker.com/t/dual-extruder-auto-bed-leveling-fail/31827/4 "2023-06-19T16:02:02Z")
Yes, with the dual extruder. ---
**Author:** ![xchrisd](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/xchrisd/32/1503_2.png) [@xchrisd](https://forum.snapmaker.com/u/xchrisd)\ **Post date:** [June 21, 2023, 6:50pm UTC](https://forum.snapmaker.com/t/dual-extruder-auto-bed-leveling-fail/31827/5 "2023-06-21T18:50:50Z")
Did your nozzles both home correctly? Maybe from your filament is too much force on the hotend so it gets voided? May share a video or some more photos? ---
**Author:** ![moosehead562](https://avatars.discourse-cdn.com/v4/letter/m/e68b1a/32.png) [@moosehead562](https://forum.snapmaker.com/u/moosehead562)\ **Post date:** [June 23, 2023, 3:34am UTC](https://forum.snapmaker.com/t/dual-extruder-auto-bed-leveling-fail/31827/6 "2023-06-23T03:34:56Z")
So, I just left it off for a couple days. I turned it on today and tried to level it and it all worked. So I do not know. I guess I will be seeing this issue again sometime. ---
**Author:** ![tony2feathers78](https://avatars.discourse-cdn.com/v4/letter/t/51bf81/32.png) [@tony2feathers78](https://forum.snapmaker.com/u/tony2feathers78)\ **Post date:** [September 6, 2023, 11:10pm UTC](https://forum.snapmaker.com/t/dual-extruder-auto-bed-leveling-fail/31827/7 "2023-09-06T23:10:03Z")
I am now having this issue as well. It started with weird behavior where the module would raise off the bed during the first layer of the print in random places. I moved the module to another A250 and got the same error message. I’ve submitted a support request via email. ---
**Author:** ![Thomen](https://avatars.discourse-cdn.com/v4/letter/t/9fc29f/32.png) [@Thomen](https://forum.snapmaker.com/u/Thomen)\ **Post date:** [October 29, 2023, 9:54pm UTC](https://forum.snapmaker.com/t/dual-extruder-auto-bed-leveling-fail/31827/8 "2023-10-29T21:54:35Z")
I am having the Auto Bed Leveling failed during probing heated bed. result 7…just updated the dual head extruder with replacement parts and set up quick swap kit on my 350. ---
**Author:** ![twiersch26](https://avatars.discourse-cdn.com/v4/letter/t/c5a1d2/32.png) [@twiersch26](https://forum.snapmaker.com/u/twiersch26)\ **Post date:** [November 1, 2023, 3:41am UTC](https://forum.snapmaker.com/t/dual-extruder-auto-bed-leveling-fail/31827/9 "2023-11-01T03:41:19Z")
Any luck? Im having trouble as well ---
**Author:** ![twiersch26](https://avatars.discourse-cdn.com/v4/letter/t/c5a1d2/32.png) [@twiersch26](https://forum.snapmaker.com/u/twiersch26)\ **Post date:** [November 1, 2023, 3:43am UTC](https://forum.snapmaker.com/t/dual-extruder-auto-bed-leveling-fail/31827/10 "2023-11-01T03:43:29Z")
Same! I’ve been searching through the forum and FB group for answers but cant find any! ---
**Author:** ![xchrisd](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/xchrisd/32/1503_2.png) [@xchrisd](https://forum.snapmaker.com/u/xchrisd)\ **Post date:** [November 1, 2023, 7:24am UTC](https://forum.snapmaker.com/t/dual-extruder-auto-bed-leveling-fail/31827/11 "2023-11-01T07:24:01Z")
The bed has to be in original condition, no tweaks. Is your dualextruder mounted in the correct holes? Is your quickswap activated? ---
**Author:** ![Mortisaga](https://avatars.discourse-cdn.com/v4/letter/m/848f3c/32.png) [@Mortisaga](https://forum.snapmaker.com/u/Mortisaga)\ **Post date:** [November 12, 2023, 7:57pm UTC](https://forum.snapmaker.com/t/dual-extruder-auto-bed-leveling-fail/31827/12 "2023-11-12T19:57:26Z")
exactly the same here - no chance to manually level as well - toolhead is moving to the first leveling point, I can set it and press next and nothing happens. With auto leveling I got exactly the same error “result 7”. I tried to update the firmware, it said, there is version 1.18.1 - pressed “download”, nothing happened… I installed quick swap and Dual module replacement parts as well… I double-checked, all plugs are in place, quick swap is chosen in settings, dual head is installed in the right holes… no idea what to do now btw. I installed 1.18.1 via USB - same result… will check now older firmware versions… just disappointed ---
**Author:** ![edefault](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/edefault/32/4535_2.png) [@edefault](https://forum.snapmaker.com/u/edefault)\ **Post date:** [November 23, 2023, 1:39pm UTC](https://forum.snapmaker.com/t/dual-extruder-auto-bed-leveling-fail/31827/13 "2023-11-23T13:39:48Z")
For a while I worked around a auto-calibration no longer working manually, since the print head slammed into the bed front left and bent it badly. Every off-on cycle, I had to re-calibrate to prevent scratching the bed or printing in mid-air, quite annoying. Now that I upgraded the firmware, manual calibration wants me to move down the head in .5mm steps - from its highest position! Then I read this thread in the forum and took the head off the machine. I didn’t expect _that_ … the sensor is gone completely ☹ , cables ruptured, the whole thing vanished somewhere behind the cabinet. The image of a semi-broken sensor here was helpful - it is a Panasonic GX-H8A and widely available. I just ordered me one and am now hoping to get the thing up and repaired soon. ---
**Author:** ![sgums](https://avatars.discourse-cdn.com/v4/letter/s/a4c791/32.png) [@sgums](https://forum.snapmaker.com/u/sgums)\ **Post date:** [July 4, 2024, 9:57pm UTC](https://forum.snapmaker.com/t/dual-extruder-auto-bed-leveling-fail/31827/14 "2024-07-04T21:57:16Z")
Same issue here, any update? ---
**Author:** ![Pille](https://avatars.discourse-cdn.com/v4/letter/p/85e7bf/32.png) [@Pille](https://forum.snapmaker.com/u/Pille)\ **Post date:** [June 8, 2025, 12:21pm UTC](https://forum.snapmaker.com/t/dual-extruder-auto-bed-leveling-fail/31827/15 "2025-06-08T12:21:13Z")
I now had exactly the same issue. I managed to resolve it. After checking, that all machanical components where okay, I just did a sensor calibration. After recalibrating the sensor successfully, i was able to finfish the automatic bed leveling without any issues again. I hope this helps others aswell. Best Pille